Yesterday I went into the village local to where I live to post a package, buy a couple of items and deposit a cheque, omg, what a palaver!
Only one person serving at the post office which is the main one in the area and attached to the sorting office, it took over an hour to get to the front of the queue.
Then I went across the road to the shop I needed to go to and there were signs on the doors saying their card payment system had gone down so they were only taking cash, fortunately, I only wanted 2 small items and had just enough cash to cover them (£1.32) in the car, the store was empty and there were crowds outside complaining that they couldn't get cash anywhere.
Finally, I went to the bank with my £5 cheque from a charity lottery win in hand, the ATM was broken so I had to go inside, again, only one person serving and it took 28 minutes to get served. I handed over my cheque and bank card saying is like to deposit it into my account and was asked for my driving licence to prove my identity, "I only want to deposit this cheque", they wouldn't do it without seeing the DL, then I had to put my card into the card reader (??) "I'm depositing a cheque, not withdrawing anything", you have to put the card in , we can't do the deposit without it (?), then I was told I had to put in my pin no (?) "I'M DEPOSITING, NOT WITHDRAWING!", but I was told I still have to do it. I asked how I would get on trying to deposit a cheque into my son's account and was told I wouldn't be allowed to do so because they would need all the security for him as it would be his account as well as my ID to do it.
So, all in all, something that should have been simple and take maybe 45 minutes from walking out of home to getting home again, was stressful and took well over 2.5hours!