Pepper59
Perhaps, but all I was saying was that both these people were convinced their bills increased, long before the current situation. The person won the dispute and got it removed. Thats all I know about either situation. They are not people who would do anything illegal.
I get your point, Pepper.
All I am trying to say is that one of those people was probably mislead by the in-house display. They seem to be designed to make people feel that their usage is higher than it was, but they are not the Smart Meter.
My own Mum was in a terrible panic when she first had one, convinced by the in house display that her usage had shot up.
I was able to access her account and could see that her usage was definitely no higher than before ( in fact it had fallen), but she took some convincing, and the device was soon consigned to a drawer. The smart meter remained in place, quietly doing its job and ensuring that she was paying exactly the right amount, but without the need for her to read it herself and send readings to her supplier.