Hermes have changed their name - wonder why?

We only had a problem once and that was with UPS, all of our other delivery drivers (mostly with Amazon goods) have been very friendly.
We know the Hermes chap and he’s lovely too.
Plus all of the supermarket drivers are so helpful and friendly.

My Hermes guy has always been great.

Our local Evri lady is brilliant and started a local Facebook page for queries, very good customer service.

Callistemon21

Germanshepherdsmum

I suppose someone thought that was a clever idea.

But it's not.

I found Hermes ok, both delivering and collecting returns from home.

We only seem to have Evri now. Not had anything delivered by Hermes for some weeks.

We've had the same courier for years and she's brilliant ,always helpful always on time and cheerful I think it a case of the bad news is heard and all the good Hermes employees get dragged down with them

My Hermes driver is excellent. Always a lovely smile and and a pleasant manner. All the neighbours like him.

Germanshepherdsmum

I suppose someone thought that was a clever idea.

But it's not.

I found Hermes ok, both delivering and collecting returns from home.

I suppose someone thought that was a clever idea.

Hermes was the messenger to all the other Greek Gods. Perhaps a bit too high brow and non-inclusive? Evri say 'It's a statement of intent of our commitment to leading the way in creating responsible delivery experiences for Evri one, Evri where' Presumable their advertising department can have fun with any conceivable pun on 'every' from now on!

A Hermes driver from the Norwich depot was involved in stealing parcels recently, he was charged with theft and his wife with receiving stolen property. Not surprised they want to distance themselves from that sort of thing.

I too have never had any problems with Hermes - either sending or receiving. Our local person is excellent and has many loyal fans.

Isn't it interesting all our different experiences? I've always loved DPD deliveries, being told the hour during which a parcel will be delivered, and have never had a failure. Royal Mail are also brilliant, my post lady is brilliant.

Never had any problems with HERMES. DPD …..now they really all terrible, can never understand why reputable companies still use them.

Rosalyn69

More likely so no one knows who they are and associates them with appalling service

I've always had good service from them. Pleasant too.

I have used My Hermes, now Evri, for many years for my business without any problems. RM, that is quite a different matter.

Our Hermes lady is lovely and goes out of her way to help.
Just before Christmas, there was a big scam going on in Suffolk with the Hermes delivery and the police were involved. Maybe they are trying to get away from their reputation.

Hermes has made massive improvements here.
Was just starting to be happy with them!

I have to say that since the name change my deliveries have been perfect, but we do have a new person so that's probably the reason! The previous guy was awful, I was obviously towards the end of the round and would see my delivery status change from out for delivery to nobody at home which was an absolute lie. He did usually deliver the next day but it was a pain, and when challenged why he didn't put a card through the door he just said the 'system' defaulted to nobody home for all undelivered parcels.

I do appreciate they have a punishing schedule but Amazon is the same and never let me down.

Hopefully all of us with conscientious drivers get to keep them under the branding change. Mine is a gem.

Kate1949

Hermes have been great around here. No problems at all.

Same here Kate. I don’t think people fully appreciate the punishing schedule the drivers have to keep to.

Our Hermes delivery guy was really reliable and helpful.

Our Hermes delivery lady has a wonderful reputation for her efficient and thoughtful service.

Hermes have been great around here. No problems at all.

Our Hermes lady was very good.
Most companies change their names so that the name means nothing in any language. That way they avoid any embarrasing misunderstandings.
Maybe some one somewhere objects to Greek Gods.

Our Hermes guy was fine. Friendly and efficient.