Mum sent to hospital from a nursing home.

Nanawind I can't imagine how dreadful it must be for you. When my mum was in hospital at least we could visit and see how she was for ourselves. I'm sure she will be getting the best care. The staff who looked after my mum when she was in hospital were wonderful. I do hope you get a chance to see her soon. Look after yourself .

Your mum is sleeping that will be because the pain she was in is being managed. It's an extremely difficult time but you do need to get some rest and take care of yourself.

Well, that's a blessing and a curse, both.
Your poor old mum, the person in the middle of this total mismanagement, though.
Poor little soul.

My goodness the home have really messed up.
I was contacted yesterday by the welfare officer to check that mum was happy
in the nursing home. Is there any problems or concerns. Yearly review.
I explained that mum was in hospital and all her medical problems.
It seems that this officer went to the home on Monday to check on the paperwork
as the home at changed owners.
They didn't tell her that mum was in hospital. So she was going to report to her bosses.
(Poor woman she only started this job last month) After I told her everything.
Today a member of the access team phoned to check on the yearly review of mum.
And she didn't know anything either. Re finances.
It's a major safeguarding issue now. As this afternoon that team contacted me and
has asked that I don't have any conversation with any of the staff until the investigation
is complete.
Don't think mum will last that long as the nurse on her ward says that she is just sleeping
most of the time now.

Nanawind, they really are very good at pain control now.

Nanawind?

This evening I have been told that she has tested positive for covid and I am now not allowed to visit for the foreseeable future.
She has been moved to a covid ward.
The nurse who phoned has promised that if it does get near the end my brother and myself will be able to see her,
but no other family members. Not that the nurse thinks it will be.
The positive side was that mum was able to move in bed this morning.
She has been a fighter hopefully she will carry on until I can see her again.

I would like to bet the home were happy enough to bill you for their overblown fees!

Very distressing for you Nanawind. I hope your poor mum is more comfortable now in hospital ?

Sorry to hear about your mum Nanawind. I hope they are doing something to manage the pain. So distressing for both of you. Sending love and ?. Good luck with the investigation. My mum had a fall in hospital and it took a lot of sorting out.

Oh so sorry nana. So upsetting to know your mum has been in pain and your poor mum . My mum is currently in hospital after a bad fall at home. It’s a constant worry . I hope your mum is pain free and settled.Take care x

Nanawind, much the same happened to us. Mum (97 at the time) in care, fully mentally with it but unable to move without assistance. She fell/slipped from the lifting machine one day while best practices were not being followed - should have been two staff members and there was only one. Mum would have been the first to say only one was necessary largely because to get a second staff member when already short of staff would have taken someone away from another resident and taken time.

After the incident she seemed OK although a bit sore on one leg. She was checked by a doctor and they said it was just bruising. After a few days she started complaining about soreness in the other leg. I decided that she needed further investigation and she went to hospital for follow up as she was in so much pain. The upshot was that she had a small fracture in her hip. Surgery was not an option due to her age and her osteoporosis.

My brother did ask for an investigation into the matter but he got a real run around from the administration. They did however, make a better effort to always have a second person using the machine. And to be honest a second person in this case would not have made any difference.

Fortunately Mum did make a reasonable recovery and after a week or so in hospital was back to her old self. As she was very happy in the facility she was in and did normally have excellent care, rightly or wrongly, she did not want to make any waves.

The thing is which comes first, the break which caused a fall or the fall which caused a break!

I hope all goes well with your mother and she does make a full recovery. to your Mum

Nanawind I see some good advice here about how and how not to proceed with your investigation. I really hope you are very successful.
Remember all this is not your fault!

Play your cards close to your chest.
Don't go in all guns blazing would be my advice.
These organisations are adept covering their own bums!

How distressing for you and your poor Mum. Now she’s safely in hospital I hope she gets the very best of care.

Please do investigate, complain - and kick up a big fuss about it. As you so rightly say, it might save somebody else from such an ordeal!

So sorry to read your post Nannawind. Sending you love and .

Firstly my heart goes out to you and your poor mum! It’s not the first time I’ve heard this happen! I hope your mum gets the care she needs! And I’m sending you love

You poor soul, and your poor Mother too. I hope that I'm right in assuming that now she's in hospital she's having drugs which will remove her pain.

It must be breaking your heart to have been told she may die because of this. It's horrendous to know her last weeks were so bad when there was no need for that. Do you have anyone close to you - family/friends - who can comfort and give you strength just now? Feel free to pm me if you're dealing with this all alone and just want to let out all the grief and anger.

I lost my beloved husband to Covid in early 2020. It was not an easy death, but I take great comfort from my certainty that he is now very well and happy in heaven, waiting for me. I believe that's exactly the position you and your Mother will be in if indeed she doesn't recover.

I wish you - and your Mother - Peace.

I'm so sorry for you both * Nanawind*. Your poor mum should have been looked after better.

So sorry for you and your Mum. No advice other than that already given

You'll both be in my thoughts

Good advice MissA. I would also contact the Safeguarding Team, and ask them to keep you informed regularly as the investigation progresses so you are up to date with what’s happening, rather than doing it through the ward nurses, as they won’t be doing the investigation, which cuts out the middleman. .

There should be an accident form on record, one at the home, and a copy to the cqc.
It should detail exactly what happened, and how it was dealt with. (Where I worked, a copy was also required to go to head office)
We had no nursing staff, but its6a straightforward, factual account of events with no speculation.

I would also ask to see policies, procedures, and risk assessments (quickly, just in case they may update them suddenly)

I hope the hospital would do all these things, but for your own peace of mind, you may want to have documentation at hand.

Your poor mum, I’m sure she would have told the staff that she was in pain, so the GP should have been called, and would visit if requested. It would be worth finding out if ‘checked over’ was by a GP, or if the staff at the home did that, and didn’t take any subsequent action, in which case they were negligent for leaving her in pain for 5 days. If her home is a nursing home rather than a care home, the nurses will keep professional nursing records too.

I am so sorry about your mum and my heart goes out to you at this most difficult time. I am sure your mum will not be in pain and she will know you are there with her.