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Mum sent to hospital from a nursing home.

(31 Posts)
Nanawind Mon 25-Apr-22 19:11:12

Mum has been living in a nursing home for nearly 2 years never been any problems.
Easter Saturday she had a fall in her room and was supposedly checked over.
On Friday she was taken into hospital with a problem with her bloods.
I had covid last week started good Friday so wasn't allowed into the home.
Today I've been able to visit her in the hospital where they have found that she has
a broken pelvis. It seems that she has been complaining about pains and how Ill she has been since the fall. Today she is very very Ill have been told that it could be a matter of time before she dies.
The hospital are bringing a safe guarding issue. I feel sick that mum was in so much pain.
Mum has full faculty. If they can treat someone who can communicate like this what about those that can't.
At the moment I am concentrating on mum but if and when she dies I will be contacting anyone and everyone regarding this terrible treatment.
I am so sad today.

Glorianny Mon 25-Apr-22 19:23:24

I'm so sorry about your mum. My mum broke her pelvis in a fall years ago. She was taken to A&E but it took ages to diagnose. She had a couple of x-rays and an MRI before they found it. The specialist said it was difficult to deal with. If she'd broken her hip they would have done an op immediately but there is nothing they can do for a pelvis.
It sounds as if the home didn't act properly. I hope your mum is getting the best possible care now and you have someone you can turn to for help. All the best to you both.

M0nica Mon 25-Apr-22 19:39:54

Nanawind, my deepest sympathy, especially as your mother has all her mental faculties and can still get much enjoyment out of life.

I absolutely agree that the checks your mother was given, were in adequate and they should have listened to her. if she said she was in pain, they should have acted on what she said and taken her to A&E.

Charleygirl5 Mon 25-Apr-22 19:40:39

Nanawind I am surprised your mother was not taken to hospital to be xrayed if only to cover themselves. That is appalling treatment and I hope you take it further.

Vintagejazz Mon 25-Apr-22 19:40:48

I'm so sorry. I Hope your mother is being made comfortable now. And you are quite right to kick up a fuss and help prevent other people from being treated like this thanks

catarinaseabra Mon 25-Apr-22 19:44:25

We are here to support you!

Redhead56 Mon 25-Apr-22 19:49:18

I am so sorry about your mum and my heart goes out to you at this most difficult time. I am sure your mum will not be in pain and she will know you are there with her.

Casdon Mon 25-Apr-22 20:24:41

Your poor mum, I’m sure she would have told the staff that she was in pain, so the GP should have been called, and would visit if requested. It would be worth finding out if ‘checked over’ was by a GP, or if the staff at the home did that, and didn’t take any subsequent action, in which case they were negligent for leaving her in pain for 5 days. If her home is a nursing home rather than a care home, the nurses will keep professional nursing records too.

MissAdventure Mon 25-Apr-22 20:36:38

There should be an accident form on record, one at the home, and a copy to the cqc.
It should detail exactly what happened, and how it was dealt with. (Where I worked, a copy was also required to go to head office)
We had no nursing staff, but its6a straightforward, factual account of events with no speculation.

I would also ask to see policies, procedures, and risk assessments (quickly, just in case they may update them suddenly)

I hope the hospital would do all these things, but for your own peace of mind, you may want to have documentation at hand.

Casdon Mon 25-Apr-22 20:47:56

Good advice MissA. I would also contact the Safeguarding Team, and ask them to keep you informed regularly as the investigation progresses so you are up to date with what’s happening, rather than doing it through the ward nurses, as they won’t be doing the investigation, which cuts out the middleman. .

Grannybags Mon 25-Apr-22 20:56:09

So sorry for you and your Mum. No advice other than that already given

You'll both be in my thoughts flowers

nadateturbe Mon 25-Apr-22 21:08:56

I'm so sorry for you both * Nanawind*. Your poor mum should have been looked after better. flowers

poshpaws Mon 25-Apr-22 21:24:26

You poor soul, and your poor Mother too. I hope that I'm right in assuming that now she's in hospital she's having drugs which will remove her pain.

It must be breaking your heart to have been told she may die because of this. It's horrendous to know her last weeks were so bad when there was no need for that. Do you have anyone close to you - family/friends - who can comfort and give you strength just now? Feel free to pm me if you're dealing with this all alone and just want to let out all the grief and anger.

I lost my beloved husband to Covid in early 2020. It was not an easy death, but I take great comfort from my certainty that he is now very well and happy in heaven, waiting for me. I believe that's exactly the position you and your Mother will be in if indeed she doesn't recover.

I wish you - and your Mother - Peace.

Audi10 Mon 25-Apr-22 21:53:27

Firstly my heart goes out to you and your poor mum! It’s not the first time I’ve heard this happen! I hope your mum gets the care she needs! And I’m sending you love

Joane123 Mon 25-Apr-22 22:22:58

So sorry to read your post Nannawind. Sending you love and flowers.

Hetty58 Mon 25-Apr-22 22:48:45

Please do investigate, complain - and kick up a big fuss about it. As you so rightly say, it might save somebody else from such an ordeal!

Jane43 Mon 25-Apr-22 22:57:29

How distressing for you and your poor Mum. Now she’s safely in hospital I hope she gets the very best of care.

MissAdventure Mon 25-Apr-22 23:18:48

Play your cards close to your chest.
Don't go in all guns blazing would be my advice.
These organisations are adept covering their own bums!

Caleo Mon 25-Apr-22 23:39:31

Nanawind I see some good advice here about how and how not to proceed with your investigation. I really hope you are very successful.
Remember all this is not your fault!

Spice101 Tue 26-Apr-22 00:56:53

Nanawind, much the same happened to us. Mum (97 at the time) in care, fully mentally with it but unable to move without assistance. She fell/slipped from the lifting machine one day while best practices were not being followed - should have been two staff members and there was only one. Mum would have been the first to say only one was necessary largely because to get a second staff member when already short of staff would have taken someone away from another resident and taken time.

After the incident she seemed OK although a bit sore on one leg. She was checked by a doctor and they said it was just bruising. After a few days she started complaining about soreness in the other leg. I decided that she needed further investigation and she went to hospital for follow up as she was in so much pain. The upshot was that she had a small fracture in her hip. Surgery was not an option due to her age and her osteoporosis.

My brother did ask for an investigation into the matter but he got a real run around from the administration. They did however, make a better effort to always have a second person using the machine. And to be honest a second person in this case would not have made any difference.

Fortunately Mum did make a reasonable recovery and after a week or so in hospital was back to her old self. As she was very happy in the facility she was in and did normally have excellent care, rightly or wrongly, she did not want to make any waves.

The thing is which comes first, the break which caused a fall or the fall which caused a break!

I hope all goes well with your mother and she does make a full recovery. flowers to your Mum

Katyj Tue 26-Apr-22 04:52:38

Oh so sorry nana. So upsetting to know your mum has been in pain and your poor mum flowers. My mum is currently in hospital after a bad fall at home. It’s a constant worry . I hope your mum is pain free and settled.Take care x

Mollygo Tue 26-Apr-22 08:34:15

Sorry to hear about your mum Nanawind. I hope they are doing something to manage the pain. So distressing for both of you. Sending love and ?. Good luck with the investigation. My mum had a fall in hospital and it took a lot of sorting out.

AGAA4 Tue 26-Apr-22 10:35:32

Very distressing for you Nanawind. I hope your poor mum is more comfortable now in hospital ?

biglouis Tue 26-Apr-22 12:20:25

I would like to bet the home were happy enough to bill you for their overblown fees!

Nanawind Tue 26-Apr-22 21:24:13

This evening I have been told that she has tested positive for covid and I am now not allowed to visit for the foreseeable future.
She has been moved to a covid ward.
The nurse who phoned has promised that if it does get near the end my brother and myself will be able to see her,
but no other family members. Not that the nurse thinks it will be.
The positive side was that mum was able to move in bed this morning.
She has been a fighter hopefully she will carry on until I can see her again.