They could sort out their admin, for a start. I know of more than one case where people have been sent to the wrong centre for a minor procedure, not to mention appointment letters sent to an address many years out of date - when the NHS have the correct one and have previously used it.
And I know I’ve said this before, but medics’ time so often wasted because the system will insist on sending appt letters to people with dementia, when they’ve been repeatedly told that the person will a) never remember, even if they haven’t already thrown the letter away, or hidden it.
Yes, I know, patient confidentiality - but WTF is the point when the appt. is almost inevitably going to be missed? A duplicate letter to a relative or carer would solve the problem (albeit a waste of paper and postage) but often they won’t even do that on the grounds of patient confidentiality.
Brussels police ordered to attend a right wing conference attended by Braverman and Farage