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Tesco cancels deliveries today.

(34 Posts)
Callistemon21 Fri 19-Aug-22 20:49:13

Perhaps their systems are all down

Something similar happened to a group of us not long ago and a couple of members of the party had to go and do a very large shop en route.

I hope you have time to do a shop, Nandalot, very disappointing.

Jaxjacky Fri 19-Aug-22 20:28:06

Same here Nandalot I rang them as I hadn’t had the usual email, girl on the phone checked and came back with that news. No txt, mail or phone call, appallingly bad customer service.
I’ve emailed the CEO [email protected].
The girl on the phone said I wouldn’t be charged, should think not, an e voucher would be sent, no sign.
I’ve ordered with Asda for tomorrow.
Sorry about you’re holiday food.

granfromafar Fri 19-Aug-22 17:11:23

So sorry to hear that Nandalot. Hope you are able to get to a store to make up for it. It's unbelievable that Tesco should do that without notifying the customers. Enjoy your holiday.

Nandalot Fri 19-Aug-22 16:56:20

I think it is a computer systems error/ or attack. However, on Mumsnet now some people are getting their deliveries but not everyone. Not us!

Kate1949 Fri 19-Aug-22 16:55:01

I've just seen this on the Mail online. How odd.

Callistemon21 Fri 19-Aug-22 16:52:24

I wonder why?

There was a problem with our last Tesco delivery during the heatwave as they emailed us to say fresh and frozen items were out of stock because they had a problem with their fridges and freezers.
However, most of it did arrive although there were some substitutions.

Nandalot Fri 19-Aug-22 16:48:18

It will be too late tomorrow as we won’t be here if they do!
I think they are just cancelling them completely because they will be full with booked deliveries already.

Maggiemaybe Fri 19-Aug-22 16:37:33

Aaargh, such bad timing for you, Nandalot! I hope you manage to get it delivered tomorrow at least.

Nandalot Fri 19-Aug-22 16:06:13

I was sitting here waiting for our Tesco delivery and started browsing Mumsnet and learnt that Tesco has cancelled all deliveries after 1 pm today. No notification so it was good I spotted it. This shop contains our groceries for the first couple of days of our self catering holiday for 5 in quite a remote area so I am not too pleased to say the least!