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Is this discrimination?

(28 Posts)
Alverstone25 Sun 18-Dec-22 11:41:38

Just want to get opinions from others.

I’ve recently learned that a certain supermarket offers a 10% discount on groceries for Blue light Card holders but only if you shop in store, not online!

As a non driver I’ve always relied on my driver husband to take me shopping, however, due to his disability and ill health he has been unable to drive since March therefore I have been shopping online every other week and topping up in between from a shop which is a 10 min walk away.
I contacted the head office explaining my situation and to ask why I am being prevented from reaping the benefits as a Social Care worker from using my Blue light Card.. I was sent a list of terms and conditions..
I would be interested to hear what others think.

Doodledog Sun 18-Dec-22 12:03:31

Sorry, but I think it's depressing that so often when a company or organisation makes a kind offer to one group, people from others consider themselves 'excluded' and complain. Ultimately that will make it more difficult to offer help to anyone.

I don't know if the supermarket offers a delivery service, but even if it does, deliveries are loss leaders, and require different forms of stock control from in-store shopping. You are not being prevented from reaping the benefits - you have as much right to take advantage as anyone else. It's just that your circumstances mean that you are unable to do so, which is not the fault of the store.

Sorry, but you did ask.

Casdon Sun 18-Dec-22 12:09:54

No, I don’t think that constitutes discrimination. The offer is available to all, with the same condition for all. They can’t legislate for every potential individual circumstance.

Theexwife Sun 18-Dec-22 12:37:30

Maybe it can be abused online, whatever the reason they don't have to give anything just be grateful that it helps some people.

dragonfly46 Sun 18-Dec-22 12:46:16

I had never heard of a Blue Light Card.
No it is not discrimination.
Those of us who are not entitled to it could argue that it is discrimination.
Of course I don't.

BlueBelle Sun 18-Dec-22 12:48:11

What’s a blue light card ?

BlueBelle Sun 18-Dec-22 12:52:25

Whoops answered my own question I know now
No I don’t think your being discriminated against I m an ex NHS worker and never even knew I could have had one (were they around 10 years ago? ) so I expect there are thousands like us that don’t have that privilege just one of those things

annsixty Sun 18-Dec-22 13:04:44

I hate the discrimination of thinking one profession is more important and deserving than another.

Doodledog Sun 18-Dec-22 13:22:48

I don't mind if a company decides to offer discount to blue haired women with a tattoo of Dirty Den on their left thigh. That is not discriminating against green haired men with tattoos of Angie on their right bicep - it's just a targeted offer.

Unless a group is covered by the Equality Act, it is not discrimination.

Lathyrus Sun 18-Dec-22 13:31:24

Commercial companies aren’t charitable. It’s a mistake to think they do anything other than follow profit. Even what appear to be charitable enterprises will be with a motive of profit, like becoming more popular, being supported etc.

So, yes it’s a targeted offer, designed to increase their profits. I’m afraid you’ve got it muddled up with accessing a privilege.

Elegran Sun 18-Dec-22 13:43:30

If you gave money to someone wearing a brown coat sitting on the pavement outside Asda, would you be discriminating against someone in a green anorak outside Marks and Sparks a mile away?

There are many ways for you to get to your supermarket and take advantage of that offer - bus, taxi, lift from neighbour or family, trek there on foot - just as there are ways that the bloke in the green anorak could have been outside Marks and Sparks when you were being generous there. But they weren't there, and you weren't at the supermarket instore shopping.

Alverstone25 Sun 18-Dec-22 13:52:29

Interesting reply’s...thank you.

The blue light card has been around since 2008, I came across it only three years ago after working in Social Care for over 25 years.

After discussing with colleagues that the card is not valid for online shoppers, I was encouraged to challenge this with the Supermarket head office which I did. They thanked me for bringing this to their attention, sent me a copy of the terms and conditions and sent my email to another department... will hopefully hear from them soon.

Doodledog Sun 18-Dec-22 14:00:08

I hope the offer isn’t withdrawn as a result, as it may be a lifeline to those who can access it.

VioletSky Sun 18-Dec-22 14:08:46

I wouldn't call it discrimination because online shopping is a bonus service that already saves customers money in travel expenses etc and already runs as a loss to supermarkets (or so I've read).

If the service made even less money many may lose access to deliveries if it were stopped.

I understand though that when a physical problem prevents you from accessing something it must be frustrating.

DaisyAlice Sun 18-Dec-22 15:49:20

Iceland have 10% off on a Tuesday for Over 60s. Not available online either. I understand this. People shopping in the store generally don't buy large amounts and have to show proof of age. Possibly open to misuse of the offer if shopping done online.

welbeck Sun 18-Dec-22 15:55:20

no grounds for complaint imo.
don't you know anybody with a car who could take you and get the 10% off their shopping also.

V3ra Sun 18-Dec-22 16:28:31

Can I ask which supermarket this is please?

HousePlantQueen Sun 18-Dec-22 17:11:07

The simple answer surely is that it is not available online due to the high likelihood of abuse. No it isn't discrimination

Hetty58 Sun 18-Dec-22 17:12:47

V3ra, I expect it's Asda - but 10% isn't that much anyway. It might only compensate for petrol or travel expenses to shop instore. If you can't take advantage of a discount, it's not their fault. The blue light card is useful for other offers and discounts, though:

www.bluelightcard.co.uk/

www.bluelightcard.co.uk/

mokryna Sun 18-Dec-22 17:21:57

Surely this to increase footfall which although may lose some profit for a shop could encourage the idea of shopping before the web. At least the shop pays rent and taxes in this country whereas online encourages money going overseas.

Alverstone25 Sun 18-Dec-22 18:06:46

V3ra... it’s Asda.

Can’t see how it would be open to abuse as my card number would be linked to my name and address which will be where the shopping would be delivered to.

Alverstone25 Sun 18-Dec-22 18:08:03

Also, the card is accepted by many online retailers

LOUISA1523 Sun 18-Dec-22 20:00:00

No its not discrimination

Oreo Sun 18-Dec-22 20:05:59

I see how it’s annoying Alverstone25 but just one of those things, not discrimination.
Stores like getting shoppers through the door then they buy more by browsing round.
See what else you can use your card for?

Marydoll Sun 18-Dec-22 20:08:25

The definition:
Blue Light Card is a nationally recognised scheme which provides workers in the NHS, emergency services, social care sector and the armed forces with a range of discounts. Asda has extended its discount for card holders to acknowledge the amazing work they do each day to keep everyone safe.

There is a warehouse near me, which sells food, nearing it's sell by date and you need to be in those professions to be able to access it.
I may be wrong, but I think HMI Customs, prison offers and those, who are retired from those professions are eligible.

Does that mean that those professions are better valued than others?