Gransnet forums

Chat

Not having a good day

(80 Posts)
Ilovecheese Thu 17-Oct-24 15:57:55

If all else fails, get a really nice throw to cover it.
What a disappointment for you, things like this can be so upsetting.

gentleshores Thu 17-Oct-24 15:57:25

Thank you. It was so cheap, it was worth more to me as a chair than the money I paid for it and it has taken ages finding a chair that was just right for me. Otherwise yes I'd have sent it back. It was a one off so couldn't just get a replacement.

I could get it dry cleaned but it does have the little white spots now from the bicarb. I had no idea that could happen. I've used bicarb on all sorts of things.

I guess throwing something over it is what I'll have to do - or get new loose covers which would be expensive.

It's just upsetting something arriving damaged. At the time I just didn't want the hassle of them taking it back, waiting and having to have it delivered again. And I doubt they'd get the stains out easily anyway.

BlueBelle Thu 17-Oct-24 15:53:05

Oh I would have made the shop delivery people sort it out and give me a total refund I think once you have started trying to clean it yourself you have voided any of their responsibility
What a shame now it’s your problem instead of theirs
Feel for you

Septimia Thu 17-Oct-24 15:34:54

What a disappointment for you. Silly delivery men!

You have nothing to lose. See if you can get someone to help you take the cover off and bung it in the machine with some stain remover soap on the marks. If the same person can iron it for you, all the better, otherwise there's likely to be an ironing service somewhere not too far away and you could try to make arrangements for them to collect the covers while they're damp.

Meanwhile, sling a rug over it and use it. Good luck!

gentleshores Thu 17-Oct-24 15:10:26

So my nice "new to me" chair was delivered today. It looked immaculate in the shop - almost looked like a new chair. It's a light coloured linen loose cover. Not something I'd normally choose but it was comfy and I liked it and nothing else in the shop was comfy.

Total disaster. The delivery men were awful - didn't cover it with anything, got it stuck going through the back door (we've had a sofa through that door before) and yanked and dragged it partly against the outside stone wall - and it had moss stains all over the arms and one wing. I tried to stop them and say shall I get a blanket to put over it but too late.

Honestly it made me cry. I knew straight away they were stains that wouldn't come out easily. Phoned a professional upholstery cleaner who said - not on linen loose covers, the chemicals could damage it. Phoned a dry cleaner who said they can't guarantee getting moss stains out.

If I was younger and fitter I might have tried washing it in the machine but the ironing would be really hard and I can't do that any more. And it might shrink - no labels to say how to clean it - it just says linen.

Shop offered a few options - they could pick it up, get it cleaned and redeliver it. I don't trust them, it would take ages and I don;t think their professional upholstery cleaner will achieve it having just spoken to one.

I opted for a refund of the delivery cost. Even just taking the cover off and taking it to a dry cleaner seemed hassle. I didn't want to make it worse by trying to wash it off,

But in the end I thought I'd try some bicarbonate of soda on it then wipe that off carefully, to try and remove most of it and then get it dry cleaned.

Another disaster. Apart from anything else I have a really painful right shoulder and that is now worse. Bicarb isn't supposed to leave white spots like bleach marks is it? I've used it on fabric before - but - that is what has happened.

It removed most of the worst green stains and mud marks - but it left little white spots as if bleach had been spilt on it (it's multicoloured light colour).

So now it just looks grubby on both arms and one wing with little white spots.

And I have a very painful shoulder and won't be able to do anything for a few days.

I suppose I could get new loose covers made but that would be quite expensive I think.