I've been struggling with a chest infection, nothing new in the last 2 years as since I've had covid even the slightest cold ends up with a chest infection.
Back to today, my chest was getting worse and my blood oxygen level was falling so I phoned 111 expecting to get some antibiotics but they referred me to the local hospital, the clinician on the phone said she'd be negligent if she didn't follow this up. I get to the hospital and check in, they are expecting me and have all the details. I look at the crowded waiting room and the electronic message saying 75 patients in A&E and my heart sinks.
Well before long a nurse calls me and takes bloods, does a covid test, blood pressure etc. I then have to wait for blood results and I get called in to see a very nice doctor. She says at the moment she's 50/50 about admitting me but will wait to see the xray, she then takes me to the xray department and tells me to go back to the waiting room when I'm done. I get a bit restless as I seem to be waiting a long time but the doctor appears, gives me a box of antibiotics, tells me the xray did show the infection as did the markers in my blood. I got advice about what to do if there isn't a significant improvement in 5 days and then she said she has scheduled another xray in 6 weeks as she wants to make sure everything has cleared.
I don't think I could have got better treatment if I'd been paying and I felt like I mattered to them and nothing was too much trouble. So yes praise for the NHS.