Gransnet forums

Chat

Nationwide

(32 Posts)
Befriender Tue 10-Dec-24 12:41:43

Is everyone OK filing in form before you can get into Nationwide accounts?

This form wants to know everything about yourself including how much your annual salary is!!

Evidently this is a government requirement.

Allira Tue 17-Dec-24 12:12:17

Barclays are awful.

Primrose53 Tue 17-Dec-24 12:11:37

Barclays were not very helpful and made mistakes on my account. When I complained the guy just said “would you like some flowers or £25 put in your account?” I chose the money.

Then I transferred just about all my money to Nationwide.

Freya5 Tue 17-Dec-24 07:13:42

harrigran

I took all my money out of Nationwide, I found them to be the least customer friendly bank on the High street.

I've been with Nationwide for over 20 years. I've found them very helpful, they've seen me through a few hard times, with support and kindness. So for me no other bank will do.certainly not the likes of Barclays etc.

M0nica Mon 16-Dec-24 22:51:55

harrigran

I took all my money out of Nationwide, I found them to be the least customer friendly bank on the High street.

I am amazed. My experience has been just the opposite.

Rosie51 Thu 12-Dec-24 23:54:13

I've found Nationwide to be a really good, helpful bank. Maybe that's more to do with my branch but I somehow doubt it. We were with Midland/HSBC (together and separately) for 40 years but when we got fed up with them and said we were leaving they shrugged their shoulders and said OK, not even interested in why. Nationwide did the transfer over seamlessly and extremely efficiently, not a single payment was missed or delayed. We have a flex plus account and needed to make a hefty claim on the travel insurance just 5 months after opening the account, there wasn't a second's hitch it went through without delay. I can't praise them enough.

Lovetopaint037 Thu 12-Dec-24 23:01:18

I just said can’t say. No comment was made and account was set up. Thought it was just more information they could sell on. Or else wanting to know what else they could offer you. Blooming cheek. Not keen on the Nationwide. Only save with them as no other building society left in our high street. They do business with you in a central row so anyone with good hearing can hear every word. No appointments can be made so sit and wait. Awhile ago I wanted to give my grandsons some money to help towards a deposit for their homes. I asked for two cheques made out in their names. I produced ID passport, etc etc We don’t need them the teller said. This was not the first time my ID had been refused.

Primrose53 Thu 12-Dec-24 20:40:26

Makes you feel like drawing your money out in dribs and drabs and hiding it at home.

Allira Thu 12-Dec-24 17:24:16

harrigran

I took all my money out of Nationwide, I found them to be the least customer friendly bank on the High street.

We only have one bank on the High Streeet.

I did see a van which was a touring bank in Tesco car park today 😯

harrigran Thu 12-Dec-24 16:03:24

I took all my money out of Nationwide, I found them to be the least customer friendly bank on the High street.

jocork Thu 12-Dec-24 15:10:08

I've not seen it yet but this has reminded me I need to make a transfer to them so maybe I will get asked. At least I will know it's not aa scam.

gentleshores Thu 12-Dec-24 13:51:10

I've had it recently on the Nationwide app. When logging in it kept asking me to complete it and I kept skipping it. Eventually it said you have to do it x date (quite soon). I found it totally intrusive - they basically seem to want to know how much money you earn and whether Nationwide is your main account. I don't use mine as much for savings now but like to keep it open, so I wonder if it's only people who don't use them regularly. I have a flex and e savings account to move things between them, but moved my savings elsewhere for a better interest rate.

Floradora9 Wed 11-Dec-24 22:01:15

People with certain accounts are to get another bonus from Nationwide next summer . They are well worth sticking with . As they did before if it is a joint account we both get it .

Allira Wed 11-Dec-24 19:57:13

I don't even know where my nearest branch is now.
Thry keep moving further and further away.

tictacnana Wed 11-Dec-24 19:50:03

Many years ago my mortgage was with Nationwide. One of their team, unbeknown to them, started redirecting mortgage payments to her husband’s account . As far as I’n aware, she and hubby. policeman) were never caught. ( They skipped the country)Nationwide covered all the missing payments . Even so , a breakdown of trust. Probably couldn’t happen nowadays.

Cath9 Wed 11-Dec-24 13:59:05

You shouldn’t have problems with Nationwide.
I have been with them now since the late 80s. I will only change if I have too despite the offer of money if one changes banks. They were SO helpful and supportive when I had a scam

SarClaud2023 Wed 11-Dec-24 13:10:06

I too and my husband also had to fill out this info. But also in every bank I am involved with too.
I also questioned each bank. The general concenus was MONEY LAUNDERING.
I AM DISABLED AND UNABLE TO WALK, HARD OF HEARING AND REDUCED VISIBILITY it was extremely difficult.
But Nationwide helped me at the bank.

keepingquiet Wed 11-Dec-24 13:00:28

I opened a Flexaccount too recently- don't recall the particular questions but very happy to have changed after over 50 years with my previous bank!

yellowfox Wed 11-Dec-24 12:57:47

I have a Nationwide Flex Direct Account. To open this account there is a minimum amount that will have to ne paid in each month, hence the salary check.
I have never had a problem with Nationwide.
The more checks the better in this day and age of scams.

Pammie1 Wed 11-Dec-24 12:30:02

I was asked to do this recently. I think it’s part of the new money laundering laws and banks have to comply.

teach Wed 11-Dec-24 12:27:56

I was asked to do this recently. I have my current a/c with them and have several savings accounts which I use for different purposes. I was asked to provide information re how much I expected to be paid into each separate account over the course of the next year.

Cazza1953 Wed 11-Dec-24 12:23:43

I e been with Nationwide for years but had to fill in this form recently. I did question it, but it was legit.

Deedaa Tue 10-Dec-24 22:11:49

I went into my branch for the first time in years a couple of weeks ago. I wanted to take out several hundred pounds, which was much more than I would normally moving. It was handed to me without a word - no problems at all.

M0nica Tue 10-Dec-24 16:48:02

I have never been asked to do this for any of my Nationwide accounts.

I will find out tomorrow when I go in to take out a (relatively) large sum in cash.

Toetoe Tue 10-Dec-24 16:26:10

I have filled out the online questions, I rang them prior to check and it's legit . If it keeps my money safe then I'm all for it . It's frightening the scams we hear of

LilacRain Tue 10-Dec-24 16:25:02

I got asked to do this recently.
It's to stop money laundering. It asked for my job description and salary.