Returning Boxed Champagne to M&S

Allira hope to guzzle it - oops no - it’s champagne so sip it within the year🥂

Dickens don’t be sad…i did too 😁

I totally sympathise with you OP, as being disabled I too find it EXTREMELY difficult to manage the shops these days. Last year I purchased something from Rymans online. It was delivered, but a part was missing. I emailed them, but rather than just sending out the part that was missing, they insisted that the item must be returned and they would send our a replacement AFTER they had received it back - the fact that it was something I needed urgently was irrelevant, as clearly they don't trust their customers at all. I waited patiently for the collection on the allotted day, but no one turned up! I called and they could barely bring themselves to apologise, just saying they would arrange another collection a couple of days later. As it happened, the person who came to collect, must have appeared at a point where both myself and my husband had popped out to the garage at the side of our house. We were only there for 2 minutes, possibly even less. I then received an email to say that they'd called to collect but no one was at home!! The guy hadn't even rung the doorbell, and could have clearly seen that the garage door was open, so had he even called out 'hello', we'd have heard him, but as so many delivery/collection people these days, it was too much trouble to spend a few seconds over and above arriving at the door. I was SO disgusted, that in the end I got a friend to return the item to the store, where apparently it took them an age to process the refund, and I now refuse point blank to ever use this company again.

I really don't think these stores understand how difficult it is for some disabled people to return things that have been purchased for them. I hope you enjoy your bubbles when you eventually get to drink them.

OldHag completely agree with your post.. it’s infuriating isn’t it.. were supposed to be an inclusive society but doesn’t feel like it sometimes 🙏

My issue was with my M&S credit card. I bought my DGD a magazine subscription on line using my M&S card but the magazine company charged me twice. I couldn’t get anywhere with the company to phoned M&S to ask if they could raise a dispute. Spoke to an adviser who basically was not listening and thought I meant that someone else had used my card! He promptly cancelled my card (just before Christmas), I was furious and asked to speak to a manager who confirmed it wasn’t possible to un-cancel it. She was very apologetic and said that shouldn’t have happened and promptly credited my account with £50 to compensate. I later got a refund from the subscription company so so harm done except to my nerves

I would never try to remove tags from clothing myself as they have a very sharp pin which could rip the garment. shows that security is not brilliant as they should make an almighty racket if you pass through security with it still on .

Allira

I only realised my new pjs still had the tag attached when I got into bed.
The alarm did go off but I was confident it couldn't be me as I'd paid for them. They got through airport security too, so the tag doesn't set that off.

Security guard in my local supermarket nodded me through when the alarm went off and I obviously knew I hadn't stolen anything even though I had clearly set it off. When I was returning the trolley I realised what set off the alarm - it was the hand held scanner for the smart shop. There had been an issue at the till and I'd inadvertently replaced it in the trolley holster instead of the return slot. I still wonder if he would have stopped me if I had stolen anything.

I bought a baby sleeping bag from Tesco which we put through the self-service till. On exiting the till area, the alarm went off. A young female assistant pounced on us with glee and said, “It’s just when you think you’re getting away with it that you get caught, isn’t it?” My husband was furious. Hidden inside the sleeping bag was a security tag, so I showed her the receipt and she seemed rather disappointed. Not an apology was offered. My husband said, “So, do we get a gold star for being honest then?” An older male assistant with her was trying to hide his mirth, but she wasn’t amused. Must have been a slow evening!

For Allira -- Gluhwein is never that drinkable. If wine was meant to be heated up, you might as well chuck some brandy into soup?!

😁

We were given a bottle of very expensive champagne for our 50th wedding anniversary. On removing it from the box, the security tag was still there, but we had no idea which shop it had come from, it was one of several given on the day, so no idea who had bought it for us either. We tried everything, wire cutters, magnets, you name it, it was certainly secure! However although we could not remove it, we could twist it so that we could eventually open the bottle. Didn't look too elegant pouring it, but at least it wasn't wasted!

DrWatson

For Allira -- Gluhwein is never that drinkable. If wine was meant to be heated up, you might as well chuck some brandy into soup?!

Really enjoyed the Gluhwein when I lived in Germany at the Christmas markets… the essence of the Gluhwein aroma made it feel very Christmassy.. not the same as buying it in a bottle here and heating up in a pan - could be wrong though 👀

B9exchange you could twist it off … 🤔 not sure my wrists are up to the job ..