Yes Aely, a lot of things irritate me too! A very rude person in Lloyd’s for example, refused to help me the other day as I didn’t have their app on my phone and only use their online services by logging in into their website. The trouble is, you can’t stop ‘progress’ even if you don’t see it as that. I would begrudgingly or otherwise just have what you need from a tech point of view, to lead a good life, and leave the rest. Don’t leave yourself vulnerable because you hate on principle, the idea of a mobile phone for example. I have a phone contract through Tesco and it hasn’t been very expensive…initially £17 a month and a few years later, down to £8. It is fine for what I want, I don’t get exasperated with it as I use it minimally eg a few times a week, and with the demise of the landline, you might need one. Perhaps someone in your family could guide you if it’s confusing.
Have anyone ever hesitated to get help at home because of not much reassurance


