Florists selling poor flowers

Sorry GN seems unable to show the photos I intended.

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Here's what I complained about. On unpacking, the leaves were brown and shrivelled.
To be fair the company did rectify this. I would order from them again.

I would definitely complain, nicely, and send a photo, especially of the mouldy stem. I complained a year or so ago about a small bouquet, it took a bit of back and forth arguing, but eventually they sent a new bunch of flowers.
It's upsetting when someone you love has spent good money. I hope you get a helpful answer.

When I lived abroad I had visited a florist local to my mother, and so was able to arrange for her to make any bouquets up and paid her direct. This meant that I was not paying extortiante Interflora prices for unknown level of quality.

When I was young, my mother used to say dont spend a lot of money on flowers for the day, and we used to draw her a lovely card and sometimes bough a plant in a pot early and looked after it before the day, or made an IOU card and bought her flowers on the following week.!!

Isn’t it disappointing lucky? Such a shame for your daughter too. Send photos and complain. Something I decided to do once, I was so cross for the giver. My family member was reimbursed (to the card they has used) and a new bouquet arrived with many apologies. I was concerned the family member would be upset, instead they were pleased I’d not accepted less than they had paid for. Worth a try?

I would take photos and complain. I had a refund from M&S last year when the flowers were sub par

How upsetting to think that they were bought with love to mark your special day. Unpleasant to have to complain, but I really think you must. It's unlikely that your bouquet was the only one from that florist which was in such a poor condition.

I'm afraid I let M and S do the work around buying flowers, I haven't been disappointed yet.

*your bouquet

Yes, me too.
Mine are stunning - and so are the ones bought for my mother-in-law.
Our local florist is definitely a good one though - and the flowers were ordered early I understand.

How disappointing! I do hope that the remainder of yout bouquet are holding up better.

Oh I d definitely contact them and complain

That’s awful! I would contact them tomorrow and send pictures to see what they have to say.

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