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Florists selling poor flowers

(64 Posts)
Luckygirl3 Sun 30-Mar-25 20:59:50

My DD gave me a beautiful bouquet of flowers today from a florist in the nearby city. I know she bought them yesterday. They looked fine in their wrapping.

When I got them home, 4 of them instantly shed their petals, 2 broke off at the stem and one's stem was mouldy and wet throughout the whole length and I had to chuck it. Of course I was being gently with them.

It has made me really cross as I know where it was bought and it is not cheap there.

The same used to happen for my late OH - several times he was sold duff flowers - they saw him coming as he knew nothing about them.

Luckygirl3 Sun 30-Mar-25 21:00:36

...selling ...

Poppyred Sun 30-Mar-25 21:06:38

That’s awful! I would contact them tomorrow and send pictures to see what they have to say.

BlueBelle Sun 30-Mar-25 21:23:20

Oh I d definitely contact them and complain

NotSpaghetti Mon 31-Mar-25 00:47:57

Yes, me too.
Mine are stunning - and so are the ones bought for my mother-in-law.
Our local florist is definitely a good one though - and the flowers were ordered early I understand.

How disappointing! I do hope that the remainder of yout bouquet are holding up better.

NotSpaghetti Mon 31-Mar-25 00:48:11

*your bouquet

Wyllow3 Mon 31-Mar-25 01:11:03

I'm afraid I let M and S do the work around buying flowers, I haven't been disappointed yet.

Sallyforth Mon 31-Mar-25 05:28:56

How upsetting to think that they were bought with love to mark your special day. Unpleasant to have to complain, but I really think you must. It's unlikely that your bouquet was the only one from that florist which was in such a poor condition.

Coconutty Mon 31-Mar-25 06:00:46

I would take photos and complain. I had a refund from M&S last year when the flowers were sub par

cornergran Mon 31-Mar-25 08:01:19

Isn’t it disappointing lucky? Such a shame for your daughter too. Send photos and complain. Something I decided to do once, I was so cross for the giver. My family member was reimbursed (to the card they has used) and a new bouquet arrived with many apologies. I was concerned the family member would be upset, instead they were pleased I’d not accepted less than they had paid for. Worth a try?

madeleine45 Mon 31-Mar-25 08:08:07

When I lived abroad I had visited a florist local to my mother, and so was able to arrange for her to make any bouquets up and paid her direct. This meant that I was not paying extortiante Interflora prices for unknown level of quality.

When I was young, my mother used to say dont spend a lot of money on flowers for the day, and we used to draw her a lovely card and sometimes bough a plant in a pot early and looked after it before the day, or made an IOU card and bought her flowers on the following week.!!

escaped Mon 31-Mar-25 08:27:06

I would definitely complain, nicely, and send a photo, especially of the mouldy stem. I complained a year or so ago about a small bouquet, it took a bit of back and forth arguing, but eventually they sent a new bunch of flowers.
It's upsetting when someone you love has spent good money. I hope you get a helpful answer.

escaped Mon 31-Mar-25 08:32:23

Here's what I complained about. On unpacking, the leaves were brown and shrivelled.
To be fair the company did rectify this. I would order from them again.

escaped Mon 31-Mar-25 08:52:38

Sorry GN seems unable to show the photos I intended.

escaped Mon 31-Mar-25 09:11:24

Try again, then I'm off out.

Esmay Mon 31-Mar-25 09:33:02

I would definitely complain .
I've stopped using the local florist,because she refused to acknowledge the poor quality of flowers that I sent to someone who was ill .
Yesterday,I met another ex - customer who was not happy with her prices .

IamMaz Mon 31-Mar-25 09:55:33

I was given a bouquet of flowers on Saturday - nothing to do with Mother’s Day.
I was very appreciative. They looked beautiful!
BUT when I took them out of the wrapping to trim etc, there were several big deep red rose petals loose among the stems. I assumed they had fallen in from another bunch.
However, it was one of the three roses in the bouquet that had lost the petals. And every time I gently moved it, several more fell off!
This morning I removed that rose to throw away as it was wilting so badly - as were the other two roses.
I always prick a couple of holes in rose stems and pop them in boiling water for a few seconds as I was shown many many years ago, to prevent them from wilting. That hadn’t worked this time.

Witzend Mon 31-Mar-25 11:09:57

Ditto to M&S for flowers, whoever said it. The other day I spent just £2 on these.

Stansgran Mon 31-Mar-25 15:01:44

I took the bouquet I received back to the shop. It was M& S . The manager refunded them and told me to select flowers from the range. But it’s not same as receiving a lovely bouquet and putting them in a vase on the spot. A killjoy.

Ladyleftfieldlover Mon 31-Mar-25 15:16:08

One son sent Interflora flowers and the other son sent Bloom and Wild flowers. Both bouquets were beautiful and I’m very pleased with them.

Kim19 Mon 31-Mar-25 15:26:01

Another vote here for M&S. I don't indulge their high prices often but flowers, always.

SusieB50 Mon 31-Mar-25 16:23:39

DD gave me a very pretty bunch of flowers she had bought from a friend of hers who is a florist. Unfortunately they lasted two days and all the blooms wilted and dropped. I haven’t said anything to my DD about it yet but may just mention it in passing. It’s tricky when it’s a friend..

Chardy Mon 31-Mar-25 17:41:15

A friend was poorly, so a few of us chipped in a fiver each and I ordered some flowers from the local florist. When I was asked about colour etc, I said whatever you’ve got. When I collected them, they looked nice enough, but when unwrapped, they looked a bit 'frugal'. She sent a thank you text with photo to the others, and when I apologised to them later, one said how disappointing the flowers looked.

I love local independent shops, but next time it was supermarket flowers

woodenspoon Mon 31-Mar-25 21:36:58

At least you all got your flowers. My daughter ordered some for me and they didn’t arrive! Local shop, ordered online on 17 March and completely forgotten about. I chased them up by email and they delivered them at 5.30 last night. I told the woman to take them away and refund my daughter. She has refused to do so. A terrible experience.

Retired65 Tue 01-Apr-25 13:41:08

My son sent me flowers from M&S and my daughter gave me some flowers bought from M&S for Mother's Day. They were fine.