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Evri

(70 Posts)
hazel93 Tue 01-Apr-25 14:16:10

Anyone else have constant problems with this carrier ? I would prefer to spend a little more on carriage rather than retailers using this company.
As of this am. rose bush ordered on the 21/3 still "on the way " , no update. Email from M&S to let me know delivery will be later than expected.
Drives me mad.

Barmeyoldbat Wed 02-Apr-25 13:58:12

Hate them, always had problems with them. So now when I order anything I ask who delivers, if it’s them then I don’t order. Now I buy most things from Amazon, good delivering and very quick refunding

Flakesdayout Wed 02-Apr-25 13:55:24

My Evri delivery man is brilliant. He lives not far from me and I am usually last on his route. He knows where to leave my parcel should I not be in. I cannot fault him.

Dearknees1 Wed 02-Apr-25 13:52:43

Varies according to area. Evri is good here.

mabon1 Wed 02-Apr-25 13:44:25

On a number of occasions Evri have left parcels in plain sight at my front door which have disappeared before I returned home. Yes there was a photograph on my email, nevertheless they were stolen. I have a garage, they could have been left in it.

Astitchintime Wed 02-Apr-25 13:39:58

Evri is dire here........I was out when a panel was delivered but I got a message with a photo attached claiming they'd left the parcel in my shed! It was put on a window ledge for all the world to see........and we didn't even have a shed at the time! Complaining gets you absolutely nowhere with Evri! Dreadful service operated by liars!

knspol Wed 02-Apr-25 13:36:28

Evri are usually very good in this area it's Yodel that throw things over the gates, post on line that nobody was at home when I've been sat there waiting and all the other usual excuses.

Cateq Wed 02-Apr-25 13:20:20

We must be very lucky our local Evri courier is first rate and has been with them for 20+ years. The only time I had an issue with Evri was when a package was delivered by a temp courier, who failed to deliver the parcel to my house, got a refund straight away from the supplier and on hindsight the items I’d ordered weren’t really needed.

Other delivery companies have caused us more problems such as DPD, who delivered a bed my son had ordered from wayfair to the wrong address and then a few weeks later left my son’s new iPhone on the same doorstep. We managed to retrieve both items.

Yodel also left an expensive item on our front doormat even though we’d advised them of our safe place.

Sofa Wed 02-Apr-25 13:19:40

We have an excellent, friendly reliable delivery driver from Evri.

loopyloo Wed 02-Apr-25 08:47:23

I think Amazon are using other carriers now and it's causing some problems.
A shopping trolley should have been delivered in a 2 hour slot last night but didn't turn up.
Guess the traffic slowed them down.

Maggiemaybe Wed 02-Apr-25 08:40:13

We’ve had no problems at all with Evri. They deliver millions of items a day so it’s inevitable that there’ll be glitches. When I think of the hundreds of deliveries we’ve had over the years, often next day, sometimes the same day, I’m just very glad of the service we get from all delivery people.

The delivery companies are usually blamed for shortcomings with the supplier. If M & S have been in touch to say your order’s been delayed, it looks as though that’s what’s happening here.

Largolass Wed 02-Apr-25 08:25:52

I have a lovely Evri driver very polite and helpful so no complaints.

Nanato3 Wed 02-Apr-25 08:25:43

I'm having problems ATM with a returned parcel.
It was handed over to the courier and then on the updated returns it said I didn't want it returned so it looks like I've kept it. Tried to speak to someone on the phone but no good , they do it all by Email and then get the problem wrong. Grrr.

Witzend Wed 02-Apr-25 08:13:15

Just to add, I regularly send parcels via RM Click and drop - postman collects - outer SW London to rural E Yorks. I have sent dozens and virtually all have arrived the following day.

Witzend Wed 02-Apr-25 08:10:06

I’ve had trouble with them - dumping a parcel on someone else’s doorstep.
If there’s a Royal Mail option I always choose that, even if it costs a bit more. Our local service is very good.

25Avalon Tue 01-Apr-25 22:38:14

Evri are not dare

25Avalon Tue 01-Apr-25 22:37:54

Like Mathilda Evri dare either very good or very bad and when they are bad they are diabolical. I dread anything coming from Evri as most of the time it won’t come properly.

Harris27 Tue 01-Apr-25 22:37:33

No problem here.

valdavi Tue 01-Apr-25 22:26:53

Yes I quite like Evri. Royal Mail is probably my least favourite on recent experiences, particularly for sending parcels.

RosieandherMaw Tue 01-Apr-25 22:09:44

My DPD delivery driver is a gorgeous big Eastern European called Claudiu who greets me with a friendly "Hello Maw, how are you?" as he brings the huge box of dog food into the kitchen and has even greeted me by name when we passed each other in the High St recently.
5* every time!

grannysyb Tue 01-Apr-25 20:14:23

Evri used to be Hermes!

NotAGran55 Tue 01-Apr-25 19:23:52

I arrived home to my West Berkshire home one afternoon to find a parcel on the doorstep addressed to a lady in Brighton!

Truffle43 Tue 01-Apr-25 18:14:45

Evri here is good but when it is DPD I know not to expect it on the day they tell me as they always say by 8pm and I know that won’t happen it will always be the next day.

JamesandJon33 Tue 01-Apr-25 17:20:07

My Evri driver is excellent. My daughter, who lives at the end of a long drive, cannot get her’s to deliver to the house. He leaves them by the gate, rain or shine and send her a photograph.

tinaf1 Tue 01-Apr-25 16:48:59

RosieandherMaw

I have the nicest, friendliest most reliable Evri delivery driver.
She and I are fast becoming old friends!

This has been my experience with Evri too we have a lovely delivery guy he is very polite and friendly.

sharon103 Tue 01-Apr-25 16:38:30

RosieandherMaw

I have the nicest, friendliest most reliable Evri delivery driver.
She and I are fast becoming old friends!

The same here.
The lady I have has been delivering for quite a few years. She's wonderful.
Always have emails to say they have my package from so and so. They let me know when they have it and when it will be delivered and when it's on it's way. Top marks from me.