Marks & Spencer shoppers face empty shelves as the retailer grapples with the fallout from a crippling cyber attack that has lasted more than a week.
Customers complained of finding “completely empty” shelves in M&S food halls, with items including bananas, fish and Colin the Caterpillar cakes out of stock.
In one shop, The Telegraph saw signs displayed on hot food counters saying they were “temporarily closed.” It said: “Due to technical issues, we aren’t able to offer these products at the moment. We’re working hard to resolve the problem and will have these items back in stock as quickly as possible.”
When asked, staff claimed the supply issues were linked to a cyber attack by a criminal gang that began before Easter and has already forced M&S to stop online orders.
A spokesman for M&S said the decision to take some of its systems temporarily offline had resulted in “pockets of limited availability in some stores”, adding: “We are working hard to get availability back to normal across the estate.”
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