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Water meter? DON'T

(96 Posts)
lovingit Wed 14-May-25 16:08:02

Living alone, I thought getting a water meter would be a saving.
Wow was I wrong.
Up to January I was paying £26 a month,a few pounds less than my friend who lives with her son in a similar house(2 bed semi).
Then it went to £47 and now from May it is £55!!!
My friends is £35.
I shower at the gym so only use the shower a couple of times a week,never wash my car and have a tiny garden.I travel a lot so my home is empty for 6 /7 weeks a year.
According to United Utilities this is correct and I cant get rid of the meter.
At the moment Im spending a lot of time on my knees checking the meter,I havent used any water since 1o'clock and am about to check if the meter has moved...if so it means a leak and I have to get a plumber if it hasnt moved I'm stuck at £55 a month whilst families without a meter pay much less.
It just feels so wrong and there is no way I. am using so much more water than last year.
Rant over..

Momac55 Thu 15-May-25 17:55:05

@lovingit
You might have a leak I would get a plumber out to check it. It happened to me my bills when I first got the water meter were around £48 per month and went up to £105 because of a dripping tap in bathroom and a dripping tap in garden and I mean dripping not running. I have gone back into normal bills and it’s now £80 per month but I’d rather have that and know how much it’s going to be each month. My plumber said he knew of someone who went on holiday and came back to a bill of nearly £2k because they had a leak while they were away !!

Granny23 Thu 15-May-25 18:28:23

I can't help my self but am driven to point out that Meanwhile in Scotland - There is only one "Water Company" i.e. Scottish Water, which is not privatised, but as their advert boasts "owned by us all". We pay for water along with our Council Tax, which is calculated according to the size/value of the house. I have never heard any complaint from anyone.about the cost or of water or the prompt service provided if there is a problem.

vickymeldrew Thu 15-May-25 18:37:59

Do not confuse council tax where there is a single occupant discount, with water where you just pay for what you’ve used. The size of your house has no bearing on how much water you use!
If your bill is higher than you think it should be and you suspect a leak, you can claim on your buildings insurance. Be careful to only instruct a plumber approved by the insurance company you are claiming against and check the small print.

FranP Thu 15-May-25 19:00:31

I wish! For just the 2 of us, I pay £86 pcm std rate and a family of 7 nearby pay less on a meter

kittylester Thu 15-May-25 19:33:33

NannyC1

Georgesgran There is a single occupancy water rate because I m on it.

Are you also on a meter? Xx

RillaofIngleside Thu 15-May-25 19:42:58

I don't understand why our bill is £90 a month with a meter. There are only 2 of us, although 3 of us until last July. It seems really high, although reading some of these posts maybe not? I'm waiting to see what happens next year now there are only 2 of us alone all year.

petra Thu 15-May-25 19:50:51

Astitchintime

dayvidg

Could possibly be an underground leak

I agree……this requires further investigation by the water company OP

I went through this with an elderly neighbour who was in the early stages of dementia.
It took 2 years to find and repair the leak. The road, her drive ( twice) her hall, her bedroom were all dug up before they found it.

Mollygo Thu 15-May-25 19:56:46

RillaofIngleside

I don't understand why our bill is £90 a month with a meter. There are only 2 of us, although 3 of us until last July. It seems really high, although reading some of these posts maybe not? I'm waiting to see what happens next year now there are only 2 of us alone all year.

It does seem high, almost 3x ours, (2adults) though it might be less now there’s only two of you.
I hope so for your sake. Might be worthwhile asking for a check in case of leaks.

win Thu 15-May-25 20:19:10

growstuff

Allira

and I cant get rid of the meter

Why? I'd be on to them again!
You should be on a special rate for a single-person household.

I didn't know about special water rates for single person households.

There is not one

win Thu 15-May-25 20:21:47

Apologies as according to Siri there is one:-

A single occupancy water rate is a discounted rate for individuals living alone. To qualify, you must have requested a water meter and the water company was unable to install one. If a water meter is installed, you'll be charged based on your actual water consumption, not a flat rate.
Here's a more detailed explanation:
How to get a single occupancy rate:
If you live alone and have requested a water meter, but the water company couldn't install one (e.g., due to complicated plumbing in a flat), you can be switched to a single occupier tariff.
Why a single occupancy rate?
The rate is designed to be more affordable for individuals living alone, as they typically use less water than a household with multiple residents.
How the rate is calculated:
The single occupancy rate is based on the average water consumption of a single-person household.
Availability:
Not all water companies offer this rate, and it may be available on a case-by-case basis.
How to check for eligibility:
Contact your water company to inquire about the single occupier tariff and if you are eligible.

NannyC1 Thu 15-May-25 20:37:42

Georgesgran There is because I am on it.

lovingit Thu 15-May-25 21:06:47

thanks for all the replies.my next step is to get a plumber to see if there is a leak.There is no other way to explain my usage trebling.It was particularly high from february to May...amazing as I was in Vietnam for all of february!
My meter cost £26 a month up to February then £47 then the latest to £55.

Georgesgran Thu 15-May-25 21:12:53

Yes, NannyC1 - saw your post on a previous page. KittyL, growstuff and I have since commented and asked if you are on a meter snd where you are?

Rocknroll5me Fri 16-May-25 07:55:36

I’m with Yorkshire Water. Live alone. Was paying £48 month, had meter installed and it has halved, by direct debit. So glad I went for it.
Usage alone affects single occupancy; showers, dishwasher, loos, washing machine all obviously less.
You will have to fight your unreal charge. Good luck.

Silverbrooks Fri 16-May-25 08:50:16

lovingit

thanks for all the replies.my next step is to get a plumber to see if there is a leak.There is no other way to explain my usage trebling.It was particularly high from february to May...amazing as I was in Vietnam for all of february!
My meter cost £26 a month up to February then £47 then the latest to £55.

You did not make that clear in your opening post. That reads as if you had just had a meter installed and your bill had risen from £26 to £47.

What do the daily readings on the water company's app show?

If it's any help, I'm a single occupant and careful user. I shower at home. I use around 150 - 200 litres a day depending on whether I do a laundry machine wash.

A longish power shower would take something between 15 and 20 litres, a bath takes 80 litres, toilets flushes up to 10 litres each, a washing machine cycle 50 litres, dishwater cycle 15 litres, a bucket of water to mop the floor about 10 litres. Say around 50 litres for drinking water, tea making, cooking, handwashing, watering indoor plants etc. It all adds up. One of the mot extravagant activities is washing the car with a hose - which you don't do but for those who do, that can take 250 litres whereas a couple of builders buckets of water would be around 30 litres.

J9Sourcerer Fri 16-May-25 11:47:48

South West Water offers a discount to those on a low or fixed income. However, they require a 3-month bank statement before agreeing.

DrWatson Sat 17-May-25 02:14:20

Our bills dropped by about 50% when we installed a meter, for 2 of us. I thought you could swap supplier, just like gas/electric, even though the product is the same?

windmill1 Sat 17-May-25 05:40:36

A water meter has proved to be the best move I ever made - I've saved a fair amount since it was installed.

It sounds as if you may have a leak somewhere.

fiorentina51 Sat 17-May-25 06:53:27

After my husband died 3 years ago, I was advised to have a water meter installed.
I looked into it and decided to go for it.
We had been paying around £95 a month as a couple.
The meter was installed on the outside stop tap as my indoor stop tap was in an awkward spot.
For the first few months I paid £4 a month, this then rose to £12 a month and when my daughter and family moved in with me temporarily last year, it rose to £44 a month.
I had a letter last week telling me that my payment has now gone down to £26 a month.
I've not sat down and calculated how much I've saved, but my rough estimate is around £1000 over the past 30 months.

Calendargirl Sat 17-May-25 07:18:03

DrWatson

Our bills dropped by about 50% when we installed a meter, for 2 of us. I thought you could swap supplier, just like gas/electric, even though the product is the same?

No, you can’t swap suppliers for water.

You are with whoever supplies your area.