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Aggressive behaviour towards shop worker

(42 Posts)
Mt61 Sun 20-Jul-25 20:17:39

Bad enough being abused by the customer, without being abused by your work colleagues 😩

Franski Sun 20-Jul-25 19:59:07

Man who is her boss shouting at a female worker who is physically smaller. Horrible. I could not have stayed quiet. Cumbrianmale56...i presume you are a man. It mskes me feel worse for the woman..how humiliating for her.

Cumbrianmale56 Sun 20-Jul-25 19:33:38

Nell82

Were you able to say a few words of support to the poor woman? She must have gone home feeling humiliated.

I wanted to speak to her, but she wandered off, probably didn't want the attention.

Smileless2012 Sun 20-Jul-25 16:58:45

Being stressed out is no excuse for the public humiliation and bullying of a co worker.

Nell82 Sun 20-Jul-25 16:51:51

Were you able to say a few words of support to the poor woman? She must have gone home feeling humiliated.

growstuff Sun 20-Jul-25 16:39:46

I once did a voluntary job where I was treated in a similar way. I complained to the manager, who just shrugged it off, so I handed in my notice with immediate effect. Nobody should be treated like that, but I guess it's not so easy if it's a paid job and money is tight.

Cumbrianmale56 Sun 20-Jul-25 16:31:12

MissRedd

I agree, shocking behaviour. What would you like to see happen? I see it was upsetting enough for you to share it here.

Did you just need to vent, or are you looking for various ideas on what your next course of action could be?

I think the woman should complain to her manager, although there never seems to be anyone in a position of authority in the shop. I think possibly, due to the shop being understaffed and checkout staff having to do other jobs, maybe the man who shouted was stressed out. However, on a shop floor is not the right place to behave like this.

Sarnia Sun 20-Jul-25 15:00:34

I hate bullies.
They think that by shouting at someone, especially with an audience, that they come across as impressing everyone. Well they don't. They come across as the unpleasant bullies that they are.
I could not have stood there and said nothing.

MissRedd Sun 20-Jul-25 14:50:57

I agree, shocking behaviour. What would you like to see happen? I see it was upsetting enough for you to share it here.

Did you just need to vent, or are you looking for various ideas on what your next course of action could be?

62Granny Sun 20-Jul-25 14:44:29

If you have the Co-op app on your phone, there is a way of contacting them using an online form , it's in the More from the Co-op section- contact us,, or there is telephone no for general enquiries: 0800 0686 727. I am sure they would appreciate your feed back to this incident as they pride themselves on being a community shop and working with among others mental health charities.

Elowen33 Sun 20-Jul-25 14:35:29

Why didn’t you say anything at the time?, it would have been of more use than reporting it on here.

Cumbrianmale56 Sun 20-Jul-25 14:32:52

Smileless2012

Did you report the incident? Did you say anything to the staff member abusing his/her co worker? I would have done both.

There were only 2 members of staff on duty. It's not a shop I use often, but it seems to be understaffed and the man moved out of the way quite quickly.

pably15 Sun 20-Jul-25 14:21:17

to speak to an employee in front of other people like that is not acceptable, she should have been reported

JaneJudge Sun 20-Jul-25 14:17:20

she shouldn't have spoken to her like that but she should have fetched some ladders if she couldn't reach. Shops have layouts they have to follow to ensure product placement and increase sales. You can't stock shelves randomly

Madgran77 Sun 20-Jul-25 14:11:16

Smileless2012

Did you report the incident? Did you say anything to the staff member abusing his/her co worker? I would have done both.

So would I. Shocking way to treat a member of staff

Smileless2012 Sun 20-Jul-25 14:08:59

Did you report the incident? Did you say anything to the staff member abusing his/her co worker? I would have done both.

Cumbrianmale56 Sun 20-Jul-25 14:05:06

I was shopping this morning in a local Co Op and the behaviour of a shopworker to another member of staff in public was totally unacceptable. The person who was being shouted out was a woman in her sixties who was lucky to be five feet tall and was given a rollicking for putting something on the wrong shelf. When she apologised and said she had difficulty reaching the top shelf, she was told to use a bloody ladder. Such behaviour was unprofessional, the woman was clearly upset by the outburst, and in my job, this sort of behaviour would lead to a complaint to someone higher up.