This is really just a story in part of mis-selling - and maybe more about our ideas about what is normal.
I'm sure we are not alone in a holiday property not being as we thought it would be.
We had a week in a large property near Caserta in Italy whilst my husband was researching something. We chose a large property because we thought the family might be able to join us when we booked it (they didn't in the end).
The photos showed a large pool in the grounds (20yds from the house apparently) but shared with neighbours.
It was an "upmarket" mini estate of maybe 10/15 properties set in lots of tree-filled parkland. A lovely setting.
I actually wrote to them to check about the pool as we usually treat ourselves to a dip in the morning.
We checked if there were agreed opening hours and when it was drained.
"Oh yes it was just as described and not drained till October.
No it wasn't
It was 15 mins walk at the other side of the (admittedly lovely) estate (so would have wanted to change there rather than nip out in bathing gear) and was drained the day of our arrival.
Never got to use it but had paid a lot extra to have it there.
The response to the complaint-
A shrug.
The house had numerous "quirks" that made the stay difficult.
Two separate fuse blocks with no logic (or labels) and an upstairs light switch which we found inside a cupboard!
No water if the neighbour was in the shower "just wait a while"
Lots of strange cooking things that you would never need (anyone made their own canoli when on holiday? and almost nothing "usual" - only one pan...
It was an artist's own home and filled with fabulous art and beautiful books.
They had left lots of glassware for our use - antique crystal type ( but no ordinary glasses to put by the bed - I was constantly afraid of breaking things.
There were enormous serving dishes and chargers in beautiful porcelain but two chipped "everyday" plates in the kitchen.
Thinking about it, I wonder why I found it so stressful - it was somewhere filled with beauty i should have enjoyed relaxing evenings on the terrace or in the sitting room- but everything was fragile and it was totally unsuited to our needs.
There was such a lot of delicate and filigree type stuff there and such stunning highly polished furniture we were relieved the family didn't come.
The stay was obviously marred by stormy weather which made the electricity trip out a lot, by not having anything to cook with "oh, you don't need to cook - surely you will be eating out every day".
I wish we'd gone with the idea of just cocktails and canapés at the house as it was well set up for that! They had left us all their wierd and wonderful collection of alcohol -
"Oh, just help yourself".
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The early release scheme it's a gimmick and helps no-one but criminals. Just build more prisons.


