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I've just received a parking ticket...

(73 Posts)
Supernana1 Thu 29-Jan-26 09:56:02

...from our local hotel. I used their car park for three hours while collecting my sisters (over to see me from Ireland) and we stayed to have lunch and chat.

My family have used this hotel several times over the years and I've never received a parking ticket before.

I didn't see any signs about parking restrictions. I spoke to the receptionist at least twice and he didn't mention that I had to register the car. Maybe I'm naive, but it didn't even occur to me in the excitement of seeing my sisters after a long time apart.

I wonder if I threw myself on the hotel manager's mercy would he be able to do anything? If paid immediately, the ticket is £60 which I can ill-afford.

Any ideas please? This is the latest bit of bad news at the end of a whole raft of bits of bad news, and I just don't need it.

Thanks.

ViceVersa Thu 29-Jan-26 09:58:08

Always worth contacting them and pointing out that at no time were you told that you needed to register your car. Nothing ventured and all that...

SORES Thu 29-Jan-26 10:01:57

if you lunched at the hotel I doubt you would be fined, Customer Parking Only and all that…

fancythat Thu 29-Jan-26 10:03:18

I didn't see any signs about parking restrictions

I think the key bit is this.

Can you go back again, and wander around and have a relook. In the light.

fancythat Thu 29-Jan-26 10:03:44

I suppose it could have been written on your emails/paperwork to do with any booking?

Supernana1 Thu 29-Jan-26 10:06:07

Fancythat the booking was made by my sister, in Ireland, so I didn't see any paperwork or their website.

ferry23 Thu 29-Jan-26 10:06:33

Hotel manager is your first port of call.

Have you checked that there are signs in the car park that are easily visible? Also check if there are any signs in the reception area of the hotel.

If you get no joy please go to Money Saving Expert and follow the guidelines for appealing a private parking invoice. Don't let anyone try and convince you to ignore it. No, it's not a local authority parking fine, but it's an enforceable invoice. These private parking companies take thousands of people to court every year and you can end up with a judgment against you without even knowing if you ignore letters from them.

dragonfly46 Thu 29-Jan-26 10:08:17

I have appealed this before now and the hotel waived the fine. It is worth a try.

MayBee70 Thu 29-Jan-26 10:11:09

My partner had a parking fine when stopping outside a local Boots shop ( in which he purchased several items). We took photos of the signs saying that people would be fined between certain times which were almost impossible to read ( and some were obscured by trees). He also contacted the MP for that area who was waging a war against unfair parking fines who emailed him straight back. The fine was removed. If you have a receipt to prove that you actually had a meal at the hotel I’d fight it. People pay up because it usually says you pay less if you pay up immediately which stops people protesting. I’d complain in every way possible; Facebook etc. Take photos of where you parked to prove that you didn’t see any notices about parking. I’ve reached the point where I’m scared to go anywhere for fear of being fined; car parks, new bus lanes that have just appeared etc. I would also write to the manager of the car parks. It’s totally unfair imo. Good luck.

Primrose53 Thu 29-Jan-26 10:13:01

Ring the hotel and explain. It could be a scam. Scammers are going to car parks claiming to be a firm called RingGo. They put very convincing stickers on signs with QR Codes and phone numbers.

Ours was in a hotel car parks claiming to too but we spoke to a very helpful receptionist who sorted it.

Kate1949 Thu 29-Jan-26 10:14:23

Customer parking only doesn't come into it. Some of our local pubs and restaurants have suddenly started doing this and you will indeed get fined if you don't put your reg into the machine on arrival. It's unfair.

Primrose53 Thu 29-Jan-26 10:14:29

Sorry about last para. Predictive text but hope you understand.

Witzend Thu 29-Jan-26 10:14:35

If you had lunch there (who paid the bill??) surely the fine would be waived? Can you produce the bill, with time and date etc.?

Sarnia Thu 29-Jan-26 10:45:39

Some local hotels near to me have independent parking companies overseeing their car parks. If this is the case for you then there should be plenty of clear signage in the car park. I would go back to the car park and have a look to see that if any rules and regulations are in place then they are easily seen and understood. If it is a private company controlling the car park I doubt the manager will be able to help. You say the fine is £60 which sounds a lot. Usually the fine is halved if you pay within say, two weeks.

MayBee70 Thu 29-Jan-26 11:03:43

Sarnia

Some local hotels near to me have independent parking companies overseeing their car parks. If this is the case for you then there should be plenty of clear signage in the car park. I would go back to the car park and have a look to see that if any rules and regulations are in place then they are easily seen and understood. If it is a private company controlling the car park I doubt the manager will be able to help. You say the fine is £60 which sounds a lot. Usually the fine is halved if you pay within say, two weeks.

I think it’s £60 if paid straight away. This is how these companies get their money…people don’t contest it in case they end up paying the full amount. It makes me so angry, especially as it’s so upsetting and ruins people’s days.

kittylester Thu 29-Jan-26 11:04:58

Appeal ASAP- that generally freezez the fine at the lower level.

silverlining48 Thu 29-Jan-26 11:06:38

Speak to the manager and get this cancelled. Keep the lunch receipt etc.

MayBee70 Thu 29-Jan-26 11:12:31

When we had local free newspapers I always found that bad publicity in them often worked. Eg I had some cowboy building work done on my house and the local paper helped me. Also there used to be complaints pages in national newspapers; again used that when my daughter’s car was damaged. I hate injustice.

crazyH Thu 29-Jan-26 11:12:40

If you lunched there, I’m almost sure they will waive the parking fine - good luck !

Georgesgran Thu 29-Jan-26 11:16:14

We got a parking ticket a week after an afternoon tea at our Marco Pierre White’s hotel. It was easily cancelled by a visit to reception with proof of our outing.

Allira Thu 29-Jan-26 11:27:51

Primrose53

Ring the hotel and explain. It could be a scam. Scammers are going to car parks claiming to be a firm called RingGo. They put very convincing stickers on signs with QR Codes and phone numbers.

Ours was in a hotel car parks claiming to too but we spoke to a very helpful receptionist who sorted it.

A lot of hotels are charging car parking fees on top of the cost of staying or visiting.

I spoke to the receptionist at least twice and he didn't mention that I had to register the car.
Usually it is waived if you give in your registration number at reception but not all hotels waive the charge.

It's to stop people using the car parks who are not using the hotel facilities.

I'd appeal or ignore.

Oreo Thu 29-Jan-26 13:33:07

Kate1949

Customer parking only doesn't come into it. Some of our local pubs and restaurants have suddenly started doing this and you will indeed get fined if you don't put your reg into the machine on arrival. It's unfair.

This is true, and a friend even parked in a pub car park for five minutes in order to phone someone, then drove out.He received a fine but didn’t pay it.Was plagued by phone calls but didn’t answer them.It went on for a year and then stopped.
He went back in daylight and saw there was a notice on the side of the pub but in the dark he hadn’t seen it.

MT62 Thu 29-Jan-26 13:44:23

I bet they tell you that the car park is nothing to do with them.
We got one when visited a Manchester Frankie & Bennys.
It was lashing down, so we had our coats over our heads & never noticed any signs.
Few days later a £60 fine came through the door. I rang Frankie & Bennys to see if they would waver it, but sadly no, car park is nothing to do with them.
I went on a rant how they could have put a sign up to warn their customers about pay & display in their vestibule.
Said I would never eat there again.
Never been back to Manchester since.

kjmpde Thu 29-Jan-26 13:54:42

it depends on who owns the car park - is it a third party or the hotel?
There are several websites on Facebook which deal with parking fines and maybe worth joining
BUT as several others have commented, the first port of call is the hotel where you parked

tinaf1 Thu 29-Jan-26 13:54:48

Sarnia

Some local hotels near to me have independent parking companies overseeing their car parks. If this is the case for you then there should be plenty of clear signage in the car park. I would go back to the car park and have a look to see that if any rules and regulations are in place then they are easily seen and understood. If it is a private company controlling the car park I doubt the manager will be able to help. You say the fine is £60 which sounds a lot. Usually the fine is halved if you pay within say, two weeks.

This is usually the case but this has happened to me and because you used the hotel facilities I would contact the hotel they usually have the means to cancel the ticket good luck