I have just had cause to communicate with PALS at my local hospital after dreadfully rude treatment from a staff member in the pacemaker clinic.
I have had an email reply that is signed:
John Smith
He/him/his
What the hell?
I do not want to join the "what is the world coming to?" brigade, and I am grandmother to a dearly loved young person who is changing from one gender to the other, but I do not need to have this garbage thrust at me on a hospital communication. It is entirely irrelevant to the matter in hand and of no interest to anyone whoever.
How many meetings I wonder did it take for this policy to be decided? In the meantime patients are enduring a poor service.
Sorry folks .. I needed to get that off my chest!
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