Builder Theft – What to Do (UK Guide You Can Share)
A builder stealing a computer and a book of passwords is a serious crime (theft and potentially fraud/identity crime). Here’s what to do:
Report it to the police
Call 101 (non-emergency) or report online. If you feel at risk, call 999.
Give details of the builder, dates, and what was taken. Keep the crime reference number.
Secure all accounts immediately
Assume all passwords are compromised.
Change email passwords first, then banking, shopping, and everything else.
Turn on two-factor authentication where possible.
Contact your bank
Tell them passwords may have been stolen.
Ask them to monitor accounts and add extra security.
Report fraud risk
Contact Action Fraud (UK national fraud reporting centre).
Keep evidence
Save all messages, invoices, and any CCTV footage.
Report the builder
If they were found via Checkatrade or TrustMark, report them there too.
Check insurance / recovery options
Home insurance may cover theft. You could also consider small claims court if the builder is identified.
Important:
Builders in the UK are not required to have criminal background checks for normal home jobs, and checks are not a guarantee of honesty.
Safety tips going forward:
Keep valuables and documents locked away, don’t leave passwords lying around, and avoid large upfront payments.
From ChatGPT