Its so disappointing isn't it when something you buy is so not what you expected. I'm surprised at M&S. Email them and express your concern. The least they can do is offer you a refund. Take yourself out tomorrow with a pair of secateurs and see what you can forage! I always make my own from greenery I see on my dog walks. I try not to take berries as I feel I'm stealing from the birds but I couldn't resist a couple of clumps this time! Usually I just use wire coiled into a ring, for the base, but this year I bought a rattan one, which hopefully will last for a few years. When dismantled after Christmas, the greenery will go in the compost bin!