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Coronavirus

Where are the delivery slots disappearing to?

(37 Posts)
eazybee Thu 02-Apr-20 08:12:44

there are priority slots for old gits
Charming!
I don't have a home delivery other than milk, which I have used for 32 years. Enquired online about ordering eggs and bread to be delivered to find I am number 22,000 plus in the queue.
I am surprised to see that people are having deliveries from more than one supermarket, which seems a little selfish.

BlueSky Thu 02-Apr-20 08:11:04

I've got priority booking with Sainsbury's for being over 70 but I shop on line with them regularly. You get an email but the only slots open are for the following or day after that, everything else is greyed out. Even then you have to take what time they are available which is OK considering we are at home almost 24/7.

NannyJan53 Thu 02-Apr-20 07:59:45

I have been trying to get a slot for over 2 weeks now on Tesco. Every time I look all are taken!

Daisymae Thu 02-Apr-20 07:56:19

Ocado deleted all pre booked long standing orders. We are not friends at the moment. They didn't let us know or bother to check our category.

Daisymae Thu 02-Apr-20 07:54:08

Try Tesco, yesterday I logged on and got a slot for Saturday. They were charging £7 for a middle of the day slot but £3 for the late afternoon.

CherryCezzy Thu 02-Apr-20 07:16:07

As far as I'm aware,I checked again yesterday, Sainsbury's are only doing priority slots in England which doesn't help me. My wonderful partner and me live in an area with a Community Council and I rang them yesterday. I was given an 'emergency' number only given to those shielding who don't have anyone else who can shop for them. Apparently there is access to hundreds of shops this way, though I imagine not necessarily the big supermarkets.

Pikachu Thu 02-Apr-20 06:12:24

Doodledog I always shop at Sainsbury’s but not online. But don’t you understand that now I’m supposed to stay at home why I need my regular supermarket to be able to help?

I am still trying to get a vulnerable slot but with no luck and yes, I’ve done everything - phoned their automatic help line etc..

Luckily I’ve found a local pub and butcher who deliver and a little Eco shop who carries the basics. Guess who will have my business if I survive and come out the Other Side?

BlueBelle Thu 02-Apr-20 05:20:21

I have tried all the supermarkets all the ones that say there are priority slots for old gits and they just all say sold out, how do people get them ? Have they booked up weeks ago like the hoarders or are they just sitting watching the spaces every minute of the day to pounce

BradfordLass73 Thu 02-Apr-20 02:21:43

I got an email. 'Our records show you are in the Priority Access Category, so you will have first call when it comes to delivery and collections'

What a joke.

From then on, there were NO slots of any kind right up to mid-April. That supermarket has also stopped all Specials and increased delivery charges.

They are still sending me 'how we are caring for our Community' emails.

Makes me sick.

Doodledog Thu 02-Apr-20 01:07:27

I have shopped online since the service was available (the 90's?) and it is maddening that it has become so difficult to get slots now that people who didn't want them before have changed their minds, particularly when some people have been booking up slots for weeks ahead.

Sainsburys seem to me to have the right balance. They deal with the vulnerable first, then release slots to pass holders, then after that open them to everyone else. You get an email when you can book a slot, and they only allow one per week, with restrictions on the number of items allowed.

It's impossible to be really fair to everyone, but I think that is as good a system as any. I feel sorry for people buying for families, though, as they are still restricted to a maximum of three of any one item. I don't know how that works if you have a family of four (or more), but I understand that they have to stop idiots from buying up all the loo roll.

BlueSky Thu 02-Apr-20 00:49:11

I've now had two deliveries from Sainsbury's the first one a disaster, most items not available or poor substitutes. The second much better and some items previously off the shelves are now delivered again. I guess it helps that supermarkets are rationing the quantity of popular items. When you see the queues outside supermarkets the home deliveries are a godsend!

WOODMOUSE49 Thu 02-Apr-20 00:34:18

I've tried to get my second Morrisons's home delivery for 3 weeks now

All says is there are no slots available for my address.

I've tried early in the morning through to late at night. It's now half past midnight and no slots. I thought may be that the a further date might be added at midnight.

I bought a £20 delivery pass to save money. Ha!

Can't say the one delivery was a huge success. 1/2 items had either been swapped or sold out. Gutted at not having any eggs.

We're self isolated and it seems stupid to go and have to queue to buy a dozen eggs. I'll ring around and see if someone can help out but I live in a very isolated area.

Love to hear of some successes stories about getting regular home deliveries.