Costa gift card

Wow, this is amazing! Great work and thank you for sharing. I have had a similar issue too. I contacted them via the website form. Is there a different way or direct email you know of? Thank you!

Well done you 👏🏽👏🏽👏🏽
Enjoy your coffees, wish I could join you.

I’ve just spotted this, Grandma600, otherwise I would have been on earlier and advised emailing head office as you did. They reinstated one that DH had forgotten about with a really nice message hoping he enjoyed spending it.

Such a difference to our local authority. I’d bought an annual family pass for a local manor house they run, just before they shut up shop for nearly the full year in 2020. They refused to extend it, which left a sour taste.

Well done! And especially for not giving up at the first hurdle. 🏃‍♀️

Well done! Make mine a latte (+ cake if possible…)

Yay! 👏 great result Grandma600
Enjoy your coffee, and don’t forget the muffin.

Thank you all for your positive encouragement. I have news: the local Costa (where the gift card was purchased) didn't want to know, despite my decidedly grey hair and full-on wobbly voice, so I emailed head office to see if I could appeal to their better nature, and today received a QR code for the full amount! I am so excited and looking forward to a skinny latte or two...come and join me?

It’s worth a try. Let us know how you get on.

😂 definitely pull out all the grey hair stops! (You may not have grey hair ...)

Is worth a try, I once had a gifted rail voucher that had expired but rang a phone number to say that due to serious family issues we had not been able to use it, which actually was true, but I laid it on thick saying my DH and I are in our seventies and added a wobble to my voice. So they gave me an extension.
Good luck, and don’t forget the wobble in your voice 🤣

Go for it! All the best, I hope you succeed.

Retread

Go cap in hand and plead being elderly, smile a lot ... and say you feel incredibly guilty about wasting the gift giver's money 💰

Good luck!

Totally agree. Nothing ventured, nothing gained.

Go cap in hand and plead being elderly, smile a lot ... and say you feel incredibly guilty about wasting the gift giver's money 💰

Good luck!