google something like, how do I apply for SGO and various links will appear. I think if you're applying for the SGO you have to start the process not your grandchild's parents. You'll find a link to the Family Rights Group that spells out the SGO process and legal background. Meanwhile, I suggest you get a letter/ written permission, from your grandchild's parents. It should state clearly that they give permission for you to seek medical treatment, identify a school etc. You should also be given the Child Benefit book by the parents along with written permission for that to be paid directly to you.
Its not as simple as downloading a form for them to sign.