No I haven't
But I think you should go to citizens advice and find out how you can claim financial help and responsibility for your grandaughter in order to get the right to speak on her behalf as a guardian.
I think you need to approach your GP and find out how to get support for yourself.
And I also think you need to approach the school and find out how you get help for her in the form of counselling to help her adjust to her new life and how to deal with whatever caused the relationship with her parents to break down, or whether leaving that relationship is what is actually best for her.