POGS, I did not say 111 was a "crap" service. I never use that word except when quoting here, obviously, before you say that.
I said it was worse than NHS Direct, and gave my reasons. NHS Direct was run by medical staff. 111 is not. It's like a call centre when they have a list of questions to ask. If you go the right path, you win an ambulance or paramedic, or lose in some cases.
Yes 111, probably saved my life when I had an aortic dissection, in that they first sent a paramedic who phoned for an ambulance. If they had realised what was wrong with me, I would have probably been taken to Newcastle straight away instead of to Durham for 4 days, but at least I was not lifting heavy weights and making the dissection worse, which I could have been if I had been at home.
I was actually in hospital when the new NHS England came into being. I asked a few nurses about it, and they did not seem to know what I was talking about, apart from the fact that new stationery had been ordered which cost a fortune and they could not see the point of it.
www.newstatesman.com/politics/2015/01/real-root-ae-crisis-lies-far-beyond-wards
This article criticises both Labour and Conservative, for those of you who think I am not impartial enough.