I am not sure that having a human being there makes much difference. I went for the first part of a CBT assessment today and, pleasant though the lady was, she was turned sideways from me most of the time, because she was tapping away at the computer keyboard. Much of that time she was ticking boxes on questionnaires, as I answered the questions that she fired at me. "How many times a day do you feel x,y,z?/ when did you last feel like killing yourself?/ rate x,y,z from 1 to 10 etc, etc/ do you consider you have ever been emotionally or sexually abused?" - then she was totting up scores on these various inventories to decide whether I warranted treatment.
The questions were mechanistic and were in no way a response to what I was saying - not that I got the chance to say much except "Yes/No, every day, moderately etc." in response to the closed options that I was being given.
I told her I was on an antidepressant and she could not spell it - and said anyway she knew nothing about them!
Her designation on the bottom of her letter was "High Intensity Worker" - I almost expected to find she was an ant!
When I was on the other side of the desk (so to speak) during my career, I used to try and engage with the person by facing them, smiling, giving them encouragement etc. - I would ask if they minded if I jotted one or two things down. We would engage in normal human intercourse, with the conversation ebbing and flowing between us. I would then write it all up after they had left.
How things have changed. A robot or a computer could have done what she did.