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Doctor or receptionist - somebody doesn't like things simple

(29 Posts)
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LullyDully Wed 24-Feb-16 16:37:34

My doctor is the same. It drive me me. So hard to plan when you are going to be ill.
I phoned a few weeks.ago for an immediate appointment and was told they had all.gone. I had been on the phone for half an hour. When I started to cry from frustration she offered me 5 minutes which wasn't enough. Just gave up.

Have arranged to book on line now , so will give that a go in future. However it seems a bit strange that I may be doing someone else out of an appointment.

Just not enough doctors available. Such a change over the last few years.

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Ana Wed 24-Feb-16 16:28:56

That sounds like the same system we have, too Samie, athough I phoned today and was offered an appointment for 10th March (earliest date without phoning on the day).

We can't book online, although you can order repeat prescriptions that way.

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kittylester Wed 24-Feb-16 16:04:06

Can't you book on line?

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Samie Wed 24-Feb-16 15:45:25

I want an appointment on 10 March - just ring up and make it ? not on your nellie

1. Rang on 17 Feb - no appointment diary not open that far ahead - ring again

2. Rang again on 21 Feb - first batch of appointments for that day have been taken, not allowed to make any more for that day until a week before - ring again

3. Ring again on 3 March at 12.30 when I might be successful in the next batch of times to be released.

4. Failing the aforesaid I am then left with ringing on the day itself and hope there is a vacancy.

Four phone calls which are not cheap after you have to listen to a speech at the beginning, then put in a queue for ages and no guarantee of an appointment at the end of it.

Sorry about all that but had to have a moan - they couldn't make it more difficult or could they

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