Last Thursday my GP decided I need a TKR and made a referral.
The last time this happened ( last July for my eye) I got a letter giving me an appt with a consultant.
Today I have received a letter inviting me to a telephone consultation on Thursday at 4:10 pm.. This will be a 10 minute call with a Patient Management Advisor to discuss my needs and to book me into a clinic IF any appts are available.
I have to ring them and the letter tells me what the charges will be. It also gives me a ludicrous password which I must quote when I ring.
Is this system new or does it exist in other parts of the country?.
Gransnet forums
Health
Join the conversation
Registering is free, easy, and means you can join the discussion, watch threads and lots more.
Register now »Already registered? Log in with:
Gransnet »



