I have recently been involved in supporting a close family member who has needed support in an acute mental health ward. I thought I would post about the process as I thought it might be helpful to others to know how it has worked for him and us in practice.
We had ended up in A&E as he was increasingly suicidal / in a state of crisis. We were increasingly concerned that he was going to act on suicidal thoughts. Once there, he had to have an initial triage - a series of simple health checks including blood pressure, pulse and temperature and they had to contact the local crisis team for a psychologist to come and assess him. This is routine. There is not usually the required professional to hand, but we were helped when we made an initial ambulance enquiry in being directed to this particular A&E because they have the direct crisis team support link. Some A&Es do not and this would have meant a longer wait so useful info!
DS had to undergo an initial assessment with the psych - this took place about 4 hours after we arrived and he assessed my son as needing admittance to an acute ward. Basically, we then had to wait for a bed to be found. Had his condition not been so acute, I think we would have been sent home after a few hours with the offer of crisis team support as it would have bene the 'easier' option for them. However, we stuck it out and after 22 hours, a bed was found!
Next steps - DS had to be transferred by hospital transport and that added 2 hours to the wait. He was taken to a.n.other assessment unit before being admitted to a local(to where he lives) hospital.
On admission, he had to be searched and hand over anything that they thought might be a suicide risk to him, e.g. belt, shoe laces. Important to know that there is also now a blanket ban on smoking on all wards - this was not the case 3 years ago and has been a point of difficulty for DS as although he does not smoke regularly he liked the distraction and felt it helped him to cope before. Not allowed to smoke anywhere in the hospital grounds either as a matter of policy.
DS was sectioned soon after his arrival. The section is for up to 28 days and provides a 'framework' of care. During that time the onus is on psychiatric support staff to assess and formulate a diagnosis. Thye may not have finalised the diagnosis at the 28 day point, but it does set perimeters.
The idea of an acute ward is actually to move to discharge as soon as possible. They are keen for the patient to have leave from ward as soon as they feel they are not a risk to themselves or others. Initially this is agreed for up to 4 hours a day with a next - of - kin / close family or friend and needs to be in the local vicinity. Leave is often regarded as positive intervention - sometimes they need to see if a patient can cope with being outside e.g. crossing roads safely, managing to shop.
In addition to leave time with family, my son can also now have up to 2 x half hours a day in the hospital grounds, but has to be accompanied so this can be compromised if nurses are busy with other things. He can also visit another floor for day centre activities - gym on Tuesday, art and pottery. Not all of these appeal to him, but it is good that they are there and he may decide to dip in to have some time away from the ward environment.
He has been seen weekly by his consultant to date and once by his key-worker psychologist who will have the responsibility of forming the diagnosis. When he is discharged, he will be invited to attend a local centre 3-4 times a week where he can again engage in activities. The psychologist will be there once a week and an occupational health advisor and crisis team support. He will be able to access this support for a further 13 weeks.
Whilst still on the ward, by appointment , my DS can also meet with a benefits advisor to help him order his finances and when he leaves the day centre will also be able to help with things like ESA and Housing Benefit claims advice.
Also, on the ward, my son has a key nurse who has just written an individualised care plan with him. This will help to ensure continuity of care and highlight some of his personal needs / preferences.
We have found that communication amongst ward staff has been poor at times and that they have sometimes failed to meet DS' needs by default which has been difficult for him and for us. We have needed to be vocal and to double check for him at times. But we are getting there and he is improving!
It is good for us to have a picture of the overarching care plan and I hope this will be helpful info for others.
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