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Gosh!

(54 Posts)
Alima Fri 06-Oct-17 09:36:41

How lovely, I expect you feel better already!
I know it is easy sometimes to complain about the NHS but since DH's diagnosis our doctor at the very busy local surgery has been nothing less than fantastic. Whenever he contacts the surgery she is there, sometimes pinching a request call back from the duty doctor, sometimes fitting him in during the ante natal clinic. She has definitely 'got his back' and for that we are profoundly grateful.

wildswan16 Fri 06-Oct-17 09:32:56

Thank you for reminding us what a brilliant NHS we actually have. I am so tired of reading countless stories of dreadful experiences. Of course, these do happen and will always happen in such a large organisation (and each one is not acceptable at all), but for the most part the staff try to do their very best with resources that are being continually stretched.

MissAdventure Fri 06-Oct-17 09:31:17

Yes, its always worth remembering the good. When my mum was in hospital, on one particular ward, she was given wonderful care by the health care assistants. One of them told me "I shall look after your mammy as if she were my own" in her lovely Irish accent. And she did!

Jane10 Fri 06-Oct-17 09:23:21

It's so easy to complain and criticise the NHS that I feel I must make the effort to give praise where it's due.
Maybe I phoned the GP surgery on a good day? However, not having been for ages I phoned in trepidation and asked the receptionist if I could make an appointment ASAP. The answer stunned me - 'of course you can,' the nice lady said and offered one at a time to suit me.
On turning up they were obviously very busy. I had a short wait then a consultation with a very good (young!) doctor. I felt I was given ample time and consideration. Among other things he told me to make an appointment to have blood taken by a practice nurse. When I went to reception to do this they asked if I'd like it done at once rather than make a return journey. A 5 minute wait and a nice friendly nurse did the business!
What a surprising experience. All that was missing for me was tea and scones!!