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Wonderful NHS staff

(7 Posts)
LondonGranny Mon 04-Nov-19 19:54:50

On Sunday morning, queueing to get some cash out from an ATM I got knocked flying by a bloke behind me with a huge rucksack turning round suddenly. I whacked my head (no blood but an egg sized bump on me bonce) and was whisked off to A&E (someone called an ambulance). I said I was fine but they insisted as I appeared a bit dazed. Well, I was, to tell the truth. In the ambulance on the way (no blue lights, just a calm and efficient journey) the paramedic asked me who the Prime Minister was and I just put my head in my hands and groaned. He laughed and said "You and me both."
I just wanted to say, despite the decimation of the NHS starting with Thatcher outsourcing food and laundry then Blair & PFI and it being so very much worse since then, that the staff, despite working under great difficulties, were wonderful.

One thing I did notice was that without overseas staff, A&E could not function, from the security (dealing with drunks), cleaners and medical staff. A really lovely Nigerian nurse really looked after me from the moment I was booked in and brought me tea once it was clear I wouldn't be nil by mouth (up to then I was allowed tiny sips of water only).
They wanted to keep me in overnight for obs but I persuaded them that my daughter would look after me and if I felt sick or sleepy I'd come straight back.

When she was discharging me & doing the paperwork I asked her if she got much racism from patients and she said it was a daily occurance. I asked her how she dealt with that and she said she treats all patients the same, no matter how abusive. She did say she pitied the racists as it was clear to her they had very small lives and even smaller brains.

She had also been assaulted more than once, sometimes deliberately and maliciously but sometimes by scared and confused badly injured patients. She said that wasn't the worst part of her job though which surprised me. She said the worst thing was not having enough time to reassure & comfort people who clearly would benefit just as much from someone just being there holding their hand as from any medical treatment.

There are angels amongst us and we should treasure them.

LondonGranny Mon 04-Nov-19 19:57:59

I'm absolutely fine although the bumps hurts and as a result I look like a mad old woman because it hurts to brush my hair. To be honest I think the plait wound round my head probaby cushioned the blow as I hit the pavement plus I was wearing a fake fur hat.

LondonGranny Mon 04-Nov-19 19:58:43

*bump. There's only one. That was a typo, not concussion.

Ellianne Mon 04-Nov-19 20:08:28

I'm so pleased you weren't hurt Londongranny and that you received such good treatment.

As a London granny myself I find it very strange however that you asked the Nigerian nurse if she suffered much racism from patients. For goodness sake, London is as diverse a city as it gets and why would anyone stop to ask someone of a different colour or religion if they felt racially abused? When I travel on the tube more than half the staff are black, at work a percentage of the teaching staff is black, so are many policemen. It never occurs to anyone I know in London to even think about colour or point it out.

BlueSky Mon 04-Nov-19 20:32:33

Yes I would feel embarrassed to ask somebody of a different colour, nationality or any other diversity whether they had been abused or discriminated against! Doing a great job indeed!

LondonGranny Mon 04-Nov-19 20:45:41

One of the drunks was racially abusing someone which we could both hear clearly in the bay in A&E which we were in. Also because it had been a discussion on here, about racist patients demanding white staff to be honest, so it was in my mind.
We did talk about other stuff until my daughter came to take me home. I think a lot of the talking was to check I was compos mentis before she agreed I could discharge myself because I'd whacked my head. I also recognised her name as a Nigerian name because my mum was guardian to Nigerian siblings during the holidays in the 1960s when they were here at boarding school.

LondonGranny Mon 04-Nov-19 20:50:53

We also discussed Nigerian food & weddings and cats. I didn't just jump in with a question about racism.