I had a severe health scare a few weeks back in regard to blood in my urine. As it began in the middle of a Sunday night my wife and I decided to wait until morning and ring our GP practice.
I phoned them @8:00am and immediately got an appointment to see a GP @10:30am. On arrival for the appointment, I was seen and examined by two GPS who informed me that they would urgently refer me to Weston General Hospital.
On the morning of the next day, the hospital rang to inform me that an urgent appointment had been made for me for the Thursday of that week and gave me strong advice on what I should do if the situation deteriorated suddenly.
We then had four separate appointments over the next five days at Weston General for tests. Then, two days after the final test they rang to inform us that it was no more than a very enlarged prostate which they felt could be treated with drugs.
We were "over the moon", but what a service I had received which could not have been exceeded if I had paid thousands to go private. All the staff at both our GPs and the hospital were very professional, sympathetic and caring.
For all the complaints in regard to the NHS my experience has been when it really counts the NHS is at its best, and long may that be the case.