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GP’s, what merits a face to face appointment?

(56 Posts)
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muse Fri 30-Jul-21 14:06:40

I'm really shocked that a surgery and the doctor have behaved like this. Such treatment must be reported.

During Covid we have had to contact our surgery several times. They do it all through eConsult. It's on the surgery's website. Over 3,330 NHS practices have it now.

A very thorough form to fill in and you can include photographs. Someone then has to ring within 48 hours. Between the two of us we have used this five times now since covid started and someone has rung within 12 hours. On two occasions the doctor needed to see me. Appointment the next day. The last time I was immediately referred to the hospital. The other occasions, a phone call sorted it out without a long drive to see the doctor.

There was one time, before submitting the form, I was given a message to ring 111. I'd had a fall.

He is one year old, never had a visit from a midwife or health visitor and never seen a GP.

My DD's friend had a baby just over a year ago. Your daughter should have had least 3 postnatal appointments with your local continuity team or community midwife: first full day at home, then on day 5 and day 10. As far as I know, health visitors are still working but are likely to be offering a 9 to 5 telephone advice service instead of face-to-face visits.

I hope the antibiotics are taking effect.

Report the surgery though.

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Baggs Fri 30-Jul-21 14:05:16

A baby with a very high temperature is "infirm", isn't it?

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MissAdventure Fri 30-Jul-21 13:53:23

I would have thought physically checking a baby of that age would be a priority, although in general I like the phone system.

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cornishpatsy Fri 30-Jul-21 13:50:52

This really is getting ridiculous, what are the GPs doing all day.

Many working people have face to face contact, hospital staff, shop workers, beauty industry, dentists to name a few. The GPs have no more work to do than before Covid so what are they doing?

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lavenderzen Fri 30-Jul-21 13:38:24

I am so sorry to read your post. What a disgraceful situation we are in. Absolutely disgusting.
Certainly with my GP an appointment to see her is impossible, quite happy to talk on the phone! Fortunately, I haven't needed to.
I do hope your little grandson is on the mend and feeling more comfortable, how stressful for you all.
Take care flowers

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Sago Fri 30-Jul-21 13:27:58

Our grandson became ill on Wednesday, it was his first birthday. His temperature was very high and my daughter was struggling to keep it down, she called the GP practice who offered her a telephone appointment later in the week.
Or a possible appointment with a negative PCR test, the nearest testing centre was a 60 mile round trip and a potential 3 hour wait, with a sick child this is not feasible.

He deteriorated that evening and ended up at A&E, after 4 hours he was seen by a nurse who couldn’t prescribe, she said there wasn’t an available doctor and to insist on a GP appointment the following morning.

My daughter called the surgery, they refused to see him, she drove there and demanded to be seen, she was sent to wait in the car park.

A doctor came out eventually and told my daughter that there was a pandemic people were dying and appointments were only for the elderly and infirm.
She was advised to go to A&E.

5 hours later they are seen by a kind but frustrated doctor, she stated that they were overrun because GP’s were not seeing children.

He was diagnosed with severe tonsillitis and prescribed antibiotics.

He is one year old, never had a visit from a midwife or health visitor and never seen a GP.

This cannot be right.

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