Sago Thu 14-Oct-21 16:48:19
I have had a suspicious mole on my hand for 10 months, high cholesterol but no prescription, kidney and thyroid function tests 18 months overdue.
I had a 1 minute call with my GP in April she requested pictures of the mole and sent a link, in my NHS app she had put this as a face to face appointment at the surgery!
In desperation yesterday I wrote and hand delivered a letter stating my concerns as calling the surgery is impossible and staff won’t speak via the intercom due to GDPR.
I received a phone call today to book in the bloods and a face to face appointment in 3 weeks.
I feel as though I have won the lottery.