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How to increase amount of a prescribed medicine.

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Caleo Fri 28-Jan-22 10:39:35

The medicine in question is single dose phials of artifical tears. I have a repeat prescription for 30 every four weeks .

Sometimes I need more than 30 per month and have been buying extra from Amazon. My sons said "get them on prescription. You have a right to them and are not rich."

So yesterday my son drove me to the surgery and after standing waiting for at least ten minutes (I am aged 90 and can't stand long without being very tired)and still standing asked the receptionist what the procedure was. The receptionist needed to know all about the eye drops, why I used them, why the 30 was not enough, and why I sometimes wanted more than one phial per day. I remained standing during this while she was seated behind glass. I was very tired.

I asked my son to take over while I sat down. Eventually the receptionist got some man who did not talk to me, I suppose he was a doctor, to increase the repeat prescription. The receptionist went to a lot of trouble on my behalf and I thanked her.

Does any gran know if there is better way to ask for an increase in a repeat prescription, other than by talking it through during a long exhausting conversation with some receptionist who has no knowledge about medicines?

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muse Mon 31-Jan-22 11:25:15

Caleo I too am surprised the receptionist thought it was her job. Sorry you encountered that. The pharmacist was doing their job correctly and am sure the doctor will help you.

Germanshepherdsmum I'm surprised you can get your Class A drug early. My DH has narcolepsy and for 30 years has been prescribed a controlled drug. He has to follow strict guidelines on when he can have the next 33 days tablets. He can't collect earlier than the due date which is to the day he would take the last tablet. He once needed his prescription a few days early as he would be working away from home at the time he would need the next prescription. He had to see the doctor first.

Caleo. Like yours, our surgery do on line ordering. My DH has written a letter giving me permission to collect his medication.

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