Aussiegran the receptionists at my GPs are all lovely and I always say before they ask why I need to see my GP. It makes life easier to see if I need to see the GP or have phone appointment. They are friendly ,polite and we always had a short chat. I treat people the way I want to be treated via the phone or in person. Kindness and manners don't cost anything.
anyone else 'age proofing' their homes
