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My dentist has told me I can't see her again as I don't go regularly enough.

(33 Posts)
sazz1 Thu 01-Dec-22 18:57:56

I've been seeing my dentist for nearly 10 years and always gone every 6 months for check ups and treatment. Always on time and never late. I liked her very much and she was really caring. 18 months ago the surgery cancelled my appointment and told me to make another. I had lots of serious health problems at the time, and 2 members of my family nearly died so I forgot all about it.
2 weeks ago my crown fell out so I made an appointment no problem. I wasn't in any pain so saw her today. She's referring me for surgery to remove the decayed tooth. Then she told me she won't see me again as she only wants patients that come regularly and she's cutting down her days. Said even if I go on the practice waiting list she won't see me.
I'm so upset as I liked her and trusted her as a dentist. I've had so many bad dentists over the years and had massive problems including jaw bone infections when they haven't done things properly.
I know I shouldn't take it personally but really feel like crying.

Katie59 Tue 06-Dec-22 12:41:46

If you are an NHS patient don’t miss appointments you will get struck off the list, it’s a very expensive mistake

M0nica Tue 06-Dec-22 17:41:11

My dentist prefers us not to be insured, but accepts patients paying monthly, nor does she lay down any conditions for seeing us.

I have an annual check-up and can be seen quickly in an emergency.

Norah Tue 06-Dec-22 18:00:07

Our dentist prefers to see us every 6 mos. We comply.

Insurance? Yes. Skiing fall I cracked a tooth, insurance covered.

BlueBelle Tue 06-Dec-22 22:13:10

I have annual checks so far they haven’t pushed me out although my appointments (since I said I didn’t want implants thank you) have got shorter and shorter and I am almost out the chair before I get in it

BlueBelle Tue 06-Dec-22 22:19:31

10% off treatment isn’t very much pascal when treatment could cost £200

pascal30 Wed 07-Dec-22 10:36:25

Bluebelle

I agree but that's the deal they offer.. and dentists are really difficult to find down here in the SE

Shelmiss Wed 07-Dec-22 11:18:05

sazz1

Well that was fast. They rang me at 10am and asked all about it. Also asked how the dentist was when I first went in which seemed odd to ask that? Well they will register me with another dentist at the practice on the NHS and I have an appointment for next year. I'm wondering if I'm not the only one she's de-registered and they are looking into it as I've never had a survey form before
Thanks for all your support xxx

sazz1 that is excellent news. well done for putting your point across so well in the BUPA review and for getting it sorted.