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GP Appointments

(63 Posts)
Jane112 Wed 18-Jun-25 17:21:30

I live in NI where the availability of GP services is diminishing by the week. We only have 2 choices if we want to speak to our GP, phone at 8.30, but the lines are engaged within 2 seconds of opening, or book a call back 3-4 weeks in the future, there is no email contact. This was pretty unworkable but today things got a whole lot worse! I phoned to book a call back as I had an abnormal blood test result, to my shock the receptionist said we are suspending the call back service until September as it's holiday time, she told me to phone at 8.30, I explained that it is almost impossible to get through and she said I'd just have to keep trying, there are 5 GPs in the practice. We are now effectively without a GP service until September, the system will then be blocked as everyone tries to book. We don't have 111 and the A&E departments across NI care continually at breaking point. Some GPs are better than others but our practice is one of the worst and we can't change to a better one as they don't allow families to register with another GP in the health centre. It all seems very hopeless, I have just emailed our MP and the Health Minister, it's about all I can do.

SparklyGrandma Mon 23-Jun-25 08:53:58

I rang the surgery at 8 am, just now, and have been given a phone appointment!

I’d better sit down…

escaped Mon 23-Jun-25 09:10:11

fancythat

Did you move there deliberately?

That's an interesting point.
Does moving to a new area help in that fresh eyes look at your medical illnesses, try new medications, tests etc?
Do you choose to move to an area/house specifically for the gp practice?

fancythat Mon 23-Jun-25 09:24:15

I have wondered for years, that if like people move according to schools, would the same thing happen with Gp practices.

I had assumed it would. But I dont read that it often does.
Even on this site.

escaped Mon 23-Jun-25 09:27:47

I think I've read about house searches focused around specific hospitals on GN. But that seems a bit odd if you don't even know what illness you might get?

Aveline Mon 23-Jun-25 09:35:09

Congratulations SparklyGranma! Make the most of it.

SparklyGrandma Mon 23-Jun-25 10:02:48

Thanks Aveline.

PoliticsNerd Mon 23-Jun-25 10:34:36

I don't doubt thd NHS is improving; like some others I have the evidence of my own surgery, but it is obviously still patchy.

This may be down to those running that surgery as the money and systems do seem to now be available. I can be triaged by message and replied to by a relevant message, phone or appointment. Seen for checkups - regular blood tests, etc - by a dedicated member of staff and I no longer have to remember to ask for a prescription. They now get sent to the chemist automatically, the chemist lets me know they have it, again automatically, and then let me know when they are ready to collect.

People are the NHS's greatest expenditure so using technology can only help us to use people (and money) where they are most needed. The expectation that any goverment could turn around the running down of decades is not rational but I do sympathise with those who still have to cope with the legacy left by previous government's.

Lisadoolittle0 Mon 23-Jun-25 23:53:26

Write to MP

silverlining48 Tue 24-Jun-25 11:18:30

I managed to get through on e consult today and made sure not to over egg my problem because the firm directs you to A and E, and got a message saying I woukd be called by 6.30 pm tomorrow which happens to be m, Birthday and was hoping to go out, but a few minutes later another message arrived saying I woukd be getting a call before 6.30 today.

Not holding my breath - but looks like I have been upgraded.

Am generally not satisfied with our surgery since covid but knowing how expensive some countries are, I really appreciate and value the nhs.

silverlining48 Tue 24-Jun-25 20:11:04

To finish the story, shortly after I wrote the above I had a call from the surgery with a face to face appointment this afternoon. I was shocked and delighted. It all went well at the surgery until I had to try 4 chemists before I could get the prescription dispensed, but all is now well in SL Land.

Jaxjacky Tue 24-Jun-25 20:42:43

Early birthday 🎁 silverlining!!

silverlining48 Tue 24-Jun-25 21:27:53

Definitely, Jax.