Did you read about M&S mis selling energy? Sales staff were encouraged to target women, described as 'Gladys' . Older women, who were easier to sell to. www.mirror.co.uk/news/uk-news/fury-over-ms-energy-mis-selling-2121844
Now I know that Gladys is a fine welsh name with a great history but I doubt if sales staff were proudly waving the red dragon flag of Wales but in there case were using it as pejorative and dismissive term for older women, who were considered easy to dupe.
I was approached by such a salesman when I visited an M&S about 18 months ago. My response was that I did my energy comparisons online when I could look at the full range of providers. It struck me at the time as odd because I couldn't understand who would agree to change their energy supplier following an approach from one provider inside a shop, but of course a 'Gladys' is also more likely to be a woman who may not be comfortable using computers or may even be incomputerate, and would be more likely to trust a shop like M&S to play fair.
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. I was in M/S in Plymouth last year and was approached by a nice man sellling energy. I caved in completely, partly due to his charm and party due to being fed up with my previous energy supplier who I had a lot of trouble with.


