I've just had my cooker repaired as the grill element needed replacing. I contacted a local firm, the one of two who had the best reviews. Two youngish men came out to have a look and charged me £45 to tell me what l already knew, that the grill element needed replacing. A very polite young lady then phoned with a quote of £82 (£34 for fitting & £48 for the part). I have since found the same part priced at £35.99 on ebay. Today a different man came out and fitted the element. It took him 5 minutes. The job had been done, l now have a cooker with a working grill. So why am l feeling slightly ripped off?
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