Thank you grannyactivist for getting back to me. Yes its an Aldi Ladder. I looked up some safety guidance and now have a set of sheets in a folder so that I can go through the safety issues. The first person who came only came once before she was too busy with guests etc.!! Now I am waiting for the next on 12th August!!!
Have just read book by Becky Rapinchuk called Simply Clean to get my head round different aspects of cleaning. From this I have devised a yearly roster of day to day work and monthly priorities.
NHS U turn on trans terminology