They do take a little longer as most stock is kept in their French warehouse, but I usually get it within 7/10 days my last order was ordered on black Friday weekend and I received it last weekend so that was 2weeks. I did get a text to say there was a delay. I find the quality of their products are usually good I find the often have 40% sales . Their bedding especially good.
To think that London, or anywhere else for that matter, does not belong to any one demographic