Our boiler failed last Monday. We own our own house so we called the man who usually repairs our boiler. He came the next day and diagnosed two faults. He said he’d be back the next day, or at worst on Thursday to fit the parts and give the boiler a service. He came today, Friday. He fitted the parts and then diagnosed a further part that needs replacing. He left, saying he’ll be back to fit the part on Monday. So that will be one week in December with no hot water and no central heating. The lack of hot water bothers me the most to be honest. We are lucky in that we have a gas fire in the living room, and one of our showers is an electric shower so we can keep clean. We also have a small fan heater which we’ve put upstairs to warm the bedroom. Is a whole week reasonable to wait for the repairs? I consulted Mr Google and apparently if a boiler fails in a rented property the landlord has to get it fixed in 24 hours.
