Lovetopaint037. We have used Amazon for many years and have been very happy with their customer service. I bought our two grandchildren a children’s Tablet a few years ago which were guaranteed for two years even against damage. Our grandson was heartbroken when he dropped his and broke the screen but we contacted Amazon and they replaced it without any question, it arrived the next day. I bought an iPad from them and after six months I had a problem with it charging. I contacted Amazon and they responded straight away saying as it was supplied by a third party they couldn’t have it back to fix but would refund me in full, they sent a postage label with the response. As soon as they received the faulty iPad they paid the money into my account and I was able to buy a new iPad which has lasted manybyears. Because we have Amazon Prime we never have to pay postage for deliveries and most things are delivered the next day, if we aren’t happy with anything we just download the bar code onto our phone and take the package to our local shop which accepts Amazon returns. The only negative thing about them is that they use too much cardboard and paper in their packaging but at least we can put it in the recycling.
It's official: Grandparents are good for children
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