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In praise of Gtech

(37 Posts)
eddiecat78 Tue 30-May-23 10:57:30

I had a problem with my 3 year old Gtech cleaner cutting out. I phoned customer support this morning and was put straight through to an advisor. A really helpful lady instructed me how to take various bits apart - whilst she stayed on the phone - so we could pinpoint the problem. It was decided I need a new head unit. I paid her and it's been delivered tomorrow!
I'm slightly stunned by their efficiency! (It's just taken me 2 weeks to get a solicitor to arrange to return our old wills!)

SuzieHi Mon 17-Jul-23 15:52:33

I’m another fan of Gtech! Customer service excellent. Great advice & quick delivery of replacement parts needed. Have 2 now- each end of the house. Also have the Gtech hand held vac which is great for little jobs. Will def buy another when either expires if they can’t be mended

HeavenLeigh Mon 17-Jul-23 15:45:31

Oh nanny2507 you did make me smile with the post you have a van, that made my day! I agree I’m actually wondering about the g tech there are several models out there, deciding which to get myself. I think I’ve exhausted most brands

MayBee70 Fri 30-Jun-23 18:58:01

Another plus for my G Tech. I used the small hand held one to suck up a wasp in the living room the other day. I try not to hurt them but my dog is very allergic and a sting means rushing to the vet for an emergency appointment so if I can’t get them out of the house easily I do have to kill them. Anyway it sucked it up and I released it unharmed ( but probably slightly confused) into the garden. Did the same with a moth the next day.

MayBee70 Sat 03-Jun-23 19:28:22

You do have to empty them and wash the filter quite often. But that isn’t a problem.

Aveline Fri 02-Jun-23 14:54:12

I dumped my Dyson ball for a GTech. Couldn't be happier with it. It's great. I've just had a quick whiz round with it as visitors due. Easy peasy! Get a GTech you'll be glad you did. PS I'm not a paid advert - just a convert. smile

Aldom Fri 02-Jun-23 13:55:34

grandMattie

Sounds great. Tipping me towards one as I have decided to ditch my Dyson ball as it’s too heavy now, also I have moved to a tiny flat, it’s redundant.

The Gtech will be perfect for your new flat GrandMattie. I guarantee you will love it. smile

Romola Fri 02-Jun-23 13:48:43

I love my Halo cordless vacuum cleaner.
So light and convenient and socks like a good'un.

HannahLoisLuke Fri 02-Jun-23 13:21:10

Yes Gundy, GTech USA British brand but sure you can buy online in the US.

missdeke Fri 02-Jun-23 13:20:27

If there is a GTech version of any appliance then that's what I buy, hedge trimmer, strimmer, air ram, stick vacuum. They always tend to be the lightest in weight, work well and the customer service is second to none.

Gundy Fri 02-Jun-23 13:13:39

Is there anything better than a “pet hair” cordless dyson stick? It is by far the best investment I have made in my life!

Four years old and still like new. Better than any full sized vacuum I’ve ever had. I need lightweight, maneuverable because of my arthritis.

Suction so strong my 😻 runs for her life.
Is Gtech a British brand?
USA Gundy

mumski Fri 02-Jun-23 12:58:33

Thanks for all the useful information. I've just ordered a GTec Mk2 the pet one, to pick up from Argos this afternoon. It's got to be better than my old heavy Dyson.

MrsAF Fri 02-Jun-23 12:31:15

GTech customer service is the best I’ve ever come across. They replaced my handheld the following day when I had an issue & when I snapped the vacuum 🙈

Dillonsgranma Fri 02-Jun-23 12:16:21

I’m very impressed with gtech too. When mine kept cutting out they listened carefully over the phone and then sent me a whole new base unit free of charge. They also patiently told me how to take the old one off to send back to them. The filter needs cleaning regularly so that it works to full power but that is easy to do . I’m really glad I bought it. My old dyson was so heavy

grandMattie Fri 02-Jun-23 12:12:21

Sounds great. Tipping me towards one as I have decided to ditch my Dyson ball as it’s too heavy now, also I have moved to a tiny flat, it’s redundant.

Youngeil Fri 02-Jun-23 12:04:17

I would second the praise for GTech Customer Service. Our AirRam was 6 or 7 years old and was getting sluggish, husband phoned and was told we needed a new motor which they sent, free and gratis. Now like a completely new machine. Like Trigger's broom!

MayBee70 Fri 02-Jun-23 12:03:26

I remember how excited I was when I bought my first super mop! Not only do I use them for mopping the floor ( I still buy the original mop ones) but I keep a new one to clean hard to reach areas of cobwebs etc and any old ones are kept just in case I need something I can throw away afterwards if I need a plunger to unblock something.

Franbern Fri 02-Jun-23 11:50:56

Maybee saw your mention of Vileda mop. Think that is the one I have, - water, etc sprays at bottom, fill up the handle. With vinyl or laminate flooring, this is really a wonder. So quick, efficient and easy to use, change the mop head each time, which goes directly into washing machine and then is re-used over and over again. Such a simple idea and makes such a difference.

It is things like this Vileda mop and GTech vacuum which has changed the housekeeping and cleaning habits and made them all so very easy for us. WHen awards are being handed out I often wish there were some to teams that invent these sort of things.

womblekelly Fri 02-Jun-23 11:14:37

Love GTech … have their cordless lawnmower as well and as others have said their customer service is excellent

shysal Wed 31-May-23 14:44:46

The Gtech customer service is excellent. A piece sheared off my grass trimmer and they sent a new complete head, free of charge, which I fitted easily.

mumski Wed 31-May-23 13:56:13

I'm thinking of ditching my Dyson. I just had a quick look at Gtech's website. Has anyone got the airRam platinum which is supposed to have an anti hair wrapping design?
What did you think of it? Did it work well?

MayBee70 Wed 31-May-23 13:08:54

I’m always making wrong decisions when it comes to purchasing things but have never regretted buying my GTech Especially the small hand held one that came with it. It’s up there with my Vileda super mop.

nanny2507 Tue 30-May-23 20:40:11

I mean a vax not a van!

nanny2507 Tue 30-May-23 20:38:51

Is it good for pet hair? I've had a dyson, a shark, a van and now a Henry...nothing does a good job. Every couple of weeks I brush my carpet with a dog brush and I could knit a jumper with the hair it removes!

Aveline Tue 30-May-23 20:00:56

We have two Maine Coons. The GTech is great for hoovering up the cat fur and there's lots of it.

Tenko Tue 30-May-23 19:21:12

How’s the Gtech for animal hair? . My cordless Dyson has died and I’m not happy with it at all , so I’m looking at others. Thanks