kittylester
We have Amazon Prime and use it a lot. I never have any problems with it and returns are dealt with quickly. I use the specified delivery day service.
We use this too, and never had a problem.
As far as charity shops are concerned, they are now very selective with what they accept, as some of the premises are small with little storage space. It is quite incredible at times when people donate smelly clothes, dirty shoes & boots, broken toys, chipped bric a brac, grubby books etc. It is not until the bags of donations are opened that one realises the goods can only be recycled or binned, certainly not sold.